Case Manager; Client Monitoring Specialist - Tacoma

Sentinel Offender Services has provided community based, offender-funded monitoring services across North America for almost 30 years. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing and community-based offender management programs.

The Case Manager provides a service to the contracted Department by handling an assigned caseload of offenders serving an alternative sentence of electronic monitoring and is primarily responsible for comprehensive case management and enforcement of restrictions that are ordered by the Court, Probation, Parole, or Sheriff’s Department.

Monday to Friday 8-5 plus on call hours alternate weeks;
Mon-Fri 5pm-8pm, Sat and Sun 9:00 am-2:00 pm.

$21.00 - $21.40/hr

• Health Insurance
• Paid Time Off
• Dental Insurance
• 401(k)
• Vision Insurance
• Wages On Demand
• Tuition Reimbursement

• Responsible for participant's program orientation; effectively communicate the program rules, regulations and contract requirements of their sentence.
• Recover monitoring devices from the field.
• Set the guidelines and requirements for the participant while on the Electronic Monitoring program by detailing permitted activities and setting schedule for electronic monitoring.
• Conduct weekly or bi-weekly participant compliance appointments to collect, review and interpret participant activity documentation; review participant activity reports to determine that participant is in compliance with sentencing guidelines meeting the regulations of program and sentence; collect program fees or may make adjustment to daily rate as needed; verify and/or adjust participant activity schedule as needed; prepare reports and notices for case file and sentencing department.
• Review and interpret daily participant exception reports, investigating participant activity that is not in compliance with their sentence.
• Install or visually inspect electronic monitoring equipment being used by participant at Sentinel office or local jail.
• Testify in court for participants that have not met the requirements of the program.
• Advise Branch Manager of participants that are not in compliance with their program requirements.
• Recommend to Department that a non-compliant participant be removed from the program.
• Maintain an auditable case file for all participants under their management.

High School Diploma or equivalent.

• Experience and/or experience in criminal justice or related field preferred but not required.
• Must successfully pass criminal background investigation and drug screening.

• Professional communication skills to communicate with members of the Department, Judges, employees, and program participants.
• Ability to work in Microsoft Office applications and other Windows-based programs.
• Ability to comprehend and communicate detailed information.
• Ability to prepare written reports and maintain accurate records.
• Strong presentation and persuasive skills.

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.