Supported Employment Specialist

The Employment Specialist provides individualized employment services to help participants overcome barriers to employment and achieve sustainable career goals. This role combines direct client services, employer engagement, and community outreach to create pathways to meaningful employment for individuals facing multiple challenges including behavioral health conditions, disabilities, justice involvement, housing instability, or other systemic barriers. The Employment Specialist will have strong interpersonal and communication skills with ability to work effectively with diverse populations, excellent organizational and time management abilities with capacity to manage multiple cases simultaneously, and proficiency in case management software and Microsoft Office applications.

Valid driver's license and reliable transportation is required for community-based work.

Effectively communicate with all stake holders: clients, clinicians, support team, insurance providers, DSHS, DVR, DDA, etc.

Conduct rapid job search activities beginning within 30 days of enrollment

Complete person-centered vocational assessments focusing on strengths, interests, and preferences

Develop individualized employment plans collaboratively with participants

Provide benefits counseling and work incentive planning

Assist with job applications, interview preparation, and workplace readiness

Conduct job carving and customized employment development as needed

Provide on-the-job coaching and workplace support

Negotiate reasonable accommodations with employers

Deliver follow-along supports for as long as needed

Facilitate career advancement and job transitions

Provide crisis intervention and problem-solving support

Assist with workplace relationship building and social skills

Develop and maintain relationships with local employers through face-to-face visits

Educate employers about benefits of hiring individuals with disabilities

Identify job opportunities that match participant preferences

Negotiate job accommodations and workplace modifications

Provide ongoing consultation to employers and supervisors

Assist with conflict resolution and workplace issues

Maintain comprehensive case files and progress notes using required documentation standards

Submit timely and accurate billing using appropriate procedure codes

Track employment outcomes and participant progress

Complete required reporting and data collection

Participate in quality assurance and program evaluation activities

Other duties as assigned

Bachelor’s degree in Social Services, or any related field

Relevant professional certifications are desirable, such as Certified Employment Support Professional, Employment Support Professional Certification, Certified Rehabilitation Counselor, or Commission of Rehabilitation Counselor Certification, or Certified Peer CounselorA minimum of 2 years’ relevant professional experience

Strong skills with technology (ex. Microsoft Windows and Office Suite)

Experience with creating and maintaining case notes

Demonstrated communication and networking skills

Ability to maintain confidentiality

Valid WA State Driver License and reliable transportation
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