Financial Aid Technician I

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Welcome to Taft College! We are pleased you have chosen Taft College as an institution to pursue your career goals.

Taft College prides itself as a small, comprehensive institution with a wide range of educational programs and support services to students. We offer approximately 50 degrees and 50 certificates in transfer education and career-technical education programs. Our enrollment of nearly 12,000 students at our campus in Taft, through our partnership with Westec in Shafter, CA, and through our Distance Learning Program, have access to innovative, caring faculty members and the support programs needed to promote student success.

Taft College is ready to help you achieve your career goals and realize your dreams! We are committed to your success and welcome you to Taft College.

Priority Final date to receive applications August 9th, 2026. Position will remain open until filled.

The following duties are typical of those performed by employees in the classification, however, employees may perform other related duties not listed and each employee necessarily performs not all duties listed.

• Provide clerical support in the Financial Aid & Scholarships department which includes scheduling appointments and referring students to the next step to enroll at Taft College.
• Communicate effectively with students, seeks clarification to accurately decipher the student’s need and schedule appointments with the correct person and refer them to the appropriate department, or provide them with appropriate forms.
• Provide professional information and assistance to students in person, by telephone, email or regular mail in regards to financial aid programs.
• Research, develop and update forms and documents required for student who seek to obtain a student loan with Taft College.
• Conduct and/or ensure completion of entrance and exit counseling as well as master promissory note for all loan recipients.
• Oversee daily operations of the front desk, including dissemination and clarification to student workers.
• Processes application and determines eligibility.
• Assist with the coordination of staff and student worker schedules.
• Assist in hiring and training student workers.
• Assist Director in the collection and compilation of Financial Aid data and statistics from various sources, including electronic databases and enterprise systems such as Banner; independently assembles and summarizes information as directed.
• Assist in gathering and preparing materials for department presentations.
• Operate a variety of office equipment including a copier, scanner, fax machine, computer and assigned software. Arranges for computer system modifications, maintenance and repairs as needed.
• Work with IT to ensure the department scanning systems, document readers, and desktop computers are in working order.
• Maintain calendar record for the Director.
• Collect, manage and prepare Financial Aid Petitions and supporting documentation for Financial Aid Appeals Committee meetings.
• Notify students of the decision made by the Financial Aid Appeals Committee in regards to their petitions in a timely manner.
• Assist with the coordination of Cal Fresh outreach, application completion and follow up services for identified eligible students.
• Assist in the preparation and dissemination of financial aid information.
• Perform a variety of specialized clerical duties such as maintaining electronic Financial Aid file system, typing, data entry and retrieval, reception and general office support and sending out mass emails.
• Attend meetings as assigned and provides administrative staff support, including taking notes and preparing minutes.
• Perform related duties as assigned.

• Federal and state rules and regulations pertaining to the financial aid process.
• Clerical and office skills.
• Complex and changing state and federal regulations and procedures, including tax forms.
• College policies regarding satisfactory academic progress.
• Accounting procedures and programs for balancing accounts, calculating eligibility,…