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Inbound Retention Specialist - Retain & Upsell Plans
Job in
Tahlequah, Cherokee County, Oklahoma, 74465, USA
Listed on 2026-06-26
Listing for:
Provalus
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Provalus is seeking an Inbound Retention Representative in Tahlequah, Oklahoma. This role focuses on retaining customers through issue resolution and service value reinforcement, primarily for high-speed internet.
Responsibilities include handling inbound customer interactions, engaging with customers to prevent service cancellations, and achieving retention goals. The ideal candidate will have 1–3 years of related experience and strong problem-solving skills to thrive in a performance-driven environment.
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