Client Success & Retention Specialist
Job in
Tahlequah, Cherokee County, Oklahoma, 74465, USA
Listed on 2026-07-06
Listing for:
Provalus
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Provalus is seeking a Client Retention Specialist in Tahlequah, Oklahoma, to serve as a trusted advisor for merchants using the client's POS solutions. This role focuses on enhancing relationships, reducing churn, and ensuring long-term satisfaction through advanced support and retention strategies.
You will act as the primary contact for escalated issues, analyze client activity to identify churn risks, and work alongside merchants to resolve concerns. The position requires strong problem-solving skills and effective collaboration with various teams.
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