Administrative Support- Level III

Administrative Support – Level III

Organization Name:
Buffalo Rock Company

Website:

Job Department:
Administration

Reports to:

Franchise Administration Operations Manager

Work Schedule:

Monday–Friday, Varies

Job Type: Regular

FLSA Status:
Exempt

Amount of

Travel Required:

N/A

Buffalo Rock is an award‑winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best beverage portfolio in the country, which includes several beloved global and regional brands. The primary duty of the Administrative Support – Level III is managing the administrative functions of the assigned Franchise. The role supervises and directs Administrative Support Level I and Administrative Support Level II.

Responsibilities include interviewing, hiring, training and scheduling employees; making recommendations regarding changes of status; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Regular and timely attendance is an essential function of this position.
• Supervising and directing subordinate employees.
• Interviewing, hiring, training, and scheduling employees.
• Making recommendations regarding changes of status.
• Planning, assigning, and directing work.
• Appraising performance and evaluating employees.
• Rewarding and disciplining employees.
• Addressing complaints and resolving problems.
• Capable of performing Administrative Support Level I and Level II duties.
• Accounts receivable research on past‑due accounts and potential write‑offs, to determine appropriate action.
• Ensure daily deposit is balanced and entered on corporate deposit sheet.
• Maintain all cash and load overs/shorts for Retail Delivery Drivers through morning reports for cash/load variances and mis‑picks; email results found and determine payroll deductions.
• Ensure processing of check requests.
• Oversee cash room duties (disarming money room, unlocking door, unlocking safe, safe audits, etc.).
• Oversee corporate invoice reconciliation.
• Oversee and ensure daily (including weekend days) end‑of‑day reconciliation.
• Oversee direct‑to‑trade bulk invoicing.
• Ensure that all Sam’s Club direct‑to‑trade orders are entered and settled on a weekly basis.
• Ensure input of inventory tracking sheet.
• Liaison between Administrative Support and Regional and Franchise personnel.
• Maintain petty cash checkbook.
• Maintain purchase orders (Costco, Lowe’s, Target, etc.).
• Manage Franchise IT support (computers, network, printers, etc.).
• Set up and maintain driver accounts in VIP/Legacy.
• Set up customer accruals for CDA in VIP/Legacy.
• Set up and maintain salesman accounts and applicable commissions.
• Perform other duties as assigned.

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off‑site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self‑improvement through the knowledge and use of all Buffalo Rock provided training, either web‑based, in‑house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee‑partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's Purpose of “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock's Core Values:
  • Committed to serving our communities.
  • Customer success drives our success.
  • Integrity matters.
  • Obsessed with continuous improvement.
  • We care for each other.
  • Win the day.

• Active Learning – Understanding the implications of new information for current and future problem solving and decision making.
• Active Listening – Giving full attention to what other people are saying, taking time to understand, asking questions, and not interrupting at…