Administrative Assistant Ii

Administrative Assistant II -

The Florida Gaming Control Commission is responsible for exercising all regulatory and executive powers of the state with respect to legal gaming, including pari-mutuel wagering, cardrooms, slot machine facilities, oversight of gaming compacts, and other forms of gambling authorized by state law, excluding the Lottery, as well as directly enforcing Florida's gaming laws and combatting illegal gambling activities. The agency is overseen by five Commissioners who are appointed by the Governor, with Commissioners appointing an Executive Director who leads a team of nearly 200 staff members.

The mission of the Florida Gaming Control Commission is to preserve and protect the integrity of gaming activities through fair regulation, licensing, effective criminal investigation, and enforcement. The Commission offers a supportive work environment that fosters growth and collaboration.

The FGCC's Division of Pari-Mutuel Wagering, Office of Operations, is searching for an Administrative Assistant II for its Tallahassee office. The ideal candidate for this position must be productive under tight time frames, balance multiple and competing priorities, and maintain goal-directed behavior; must interact courteously and professionally with others internally and externally and be able to meet expectations under stressful conditions. The ideal candidate must be fully capable of performing effectively in a fast‑paced, deadline-driven environment.

The working hours for this position are 8:00 a.m. to 5:00 p.m., Monday through Friday. Good attendance is essential for any individual in this position, as the work involved occurs daily and is time-sensitive. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee.

The duties are as follows:

• Provides administrative support to the Office of Operations
• Assists in answering the main telephone switchboard for the unit, providing assistance to callers with information relating to pari-mutuel licensing
• Responsible for receiving and distributing incoming mail, faxes, and cash batches. Responsible for verifying all incoming monies, creating a check log and stamping checks and money orders
• Assists with escalations, smartsheet, and licensing information requests
• Handles the scanning of applications and supporting documents into the division's imaging database, utilizing OnBase and Versa Regulation systems, ensuring quality control and timely entry into the Unit's workflow queues
• Completes data entry and scanning of fingerprint cards for electronic submission to FDLE. Assists with retrieving fingerprint results as needed
• Reconciles the monthly invoices from the Florida Department of Law Enforcement
• Assists in maintaining the license control filing system
• Assists with special projects assigned by the Chief of Operations and/or the Licensing Administrator

Required

Knowledge, Skills and Abilities:

• Knowledge of administrative principles and practices, filing, telephone techniques, and office equipment
• Knowledge of standard English usage, spelling, grammar, punctuation, proofreading and effective communication
• Ability to use available technology to perform duties including computer software, hardware and data systems, including Microsoft Office computer software programs
• Ability to collect, evaluate, and analyze data relating to administrative functions
• Ability to prepare correspondence and administrative reports
• Ability to plan, organize, and coordinate daily work assignments
• Ability to establish and maintain effective working relationships with others

Minimum Qualifications:

• Three (3) years of administrative or clerical experience in an office setting; or
• An associate's degree from an accredited college or university and one year of administrative or clerical experience in an office setting.

Preferred Qualifications:

• Preference will be given to individuals fluent in both English and Spanish.
• Preference will be given to individuals using Versa Reg and OnBase software, or similar programs.
• Preference will be given to individuals with experience scanning and indexing electronic documents into workflow queues or with experience processing fingerprint cards for electronic submission to FDLE and retrieving criminal history results.

Benefits of working for the State of Florida include low premium health, dental, vision, life, and supplemental coverage options, paid personal time, family planning support, retirement plans, deferred compensation plans, free basic life insurance, flexible spending accounts, and tuition waivers.

Important notices include requirements for license status, background screening, direct deposit, and Social Security Number and date of birth for background screening. Applicants must apply through the People First system by the closing date and provide all required documentation. For position-specific questions, contact Glenda Ricks by email ks.