OPS Government Analyst

OPS Government Analyst I-4371011

OPS Government Analyst I-4371011

Agency:
Financial Services

Working Title:

OPS Government Analyst I-4371011

Pay Plan:
Temp

Position Number: 4371011

Salary: $25.00 per hour

Posting Closing Date: 09/02/2026

High School Diploma or equivalent is required.

Additional requirements:

• One (1) year of clerical experience.
• One (1) year of data entry experience.
• One (1) year of experience using Microsoft Office Suite (Word, Excel, Outlook).

Preferences:

• One (1) year of experience answering and directing telephone calls.

Minimum Qualifications for this position include the following REQUIRED ENTRY LEVEL

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledgeable in telephone systems and telephone etiquette.
• Knowledgeable in Microsoft Office Suite.
• Knowledgeable in data entry.
• Organization skills.
• Ability to compile reports both electronically and manually.
• Ability to identify confidential information.
• Ability to establish and maintain effective working relationships.
• Ability to communicate effectively.
• Ability to prioritize and meet timelines.
• Ability to learn and utilize computer software and databases.

SPECIAL NOTES:

• Incomplete applications will not be considered.
• This position requires a security background check, including fingerprint as a condition of employment.
• This is a part-time position and will be filled at $25.00 per hour and 20 hours per week.
• Employees of the Department of Financial Services are paid on a monthly pay cycle.
• Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process.

BRIEF DESCRIPTION OF DUTIES:

Provide overall administrative and logistical administrative support to the Regulatory Licensing Manager and the Regulatory Licensing Section personnel. Assist with data entry of incoming applications. Receive incoming telephone calls on multi-line communications system and direct telephone calls to appropriate personnel. Greet walk-in customers and office personnel. Generate correspondences, emails, invoices, and certificates. Organize office supplies and file cabinets. Receive, open, date stamp, and distribute incoming mail.

Assist the Regulatory Licensing Manager with incoming and open investigatory reports. Assist the Regulatory Licensing Manager with organizing and processing complaints. Assist citizens and certified individuals with applicable Florida Statutes and Florida Administrative Code Rules by providing basic information and routing appropriate calls to appropriate personnel. Other duties as assigned.