Driven Customer Success Manager; Fertility
Job in
Tallahassee, Leon County, Florida, 32318, USA
Listed on 2026-06-20
Listing for:
Oma Fertility
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, CRM System, Customer Service Rep
Job Description & How to Apply Below
A fertility clinic network is seeking a Customer Success Manager to enhance customer acquisition and retention. This role involves supporting Care Advocates, analyzing customer journeys, and improving processes for customer satisfaction. Candidates should possess a Bachelor’s degree and 2+ years of relevant experience, preferably in startups. Proficiency in eIVF and Salesforce, alongside strong communication and analytical skills, is preferred. The position will require collaboration with various teams to ensure a high-quality customer experience.
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