Hope Navigator-DOE

Hope Navigator-DOE -

The Program Specialist IV provides direct support to parents/guardians through the Hope Navigator Program. The services provided will include, but are not limited to:

• Intake
  - The FDOE Hope Navigator will interact with the parent to collect and record contact and background information.
• Needs Assessment
  - The FDOE Hope Navigator will help the parent of a child with disabilities by identifying barriers to their child getting services.
• Service Planning
  - The FDOE Hope Navigator will refer the parent to the local school district and organizations that deliver services to students with disabilities, including non-profit scholarship funding organizations that administer the Family Empowerment Scholarship for Unique Abilities. The Hope Navigator will also provide one-on-one support for the parent to develop a plan to achieve educational outcomes for his or her child.
• The Hope Navigator will collaborate closely with other partner agencies to ensure other barriers the family is facing can be addressed through Hope Florida community partners.
• Monitoring and Evaluation - FDOE will identify, measure and report Hope Navigator Program overall metrics which may include:
  Identification of students with disabilities and access to services. Parent satisfaction with exceptional student education services. Improved educational performance for students who receive support from Hope Florida.

Duties and Responsibilities:

• Provides information, technical assistance and support related to the Individuals with Disabilities Education Act (IDEA) to parents, families and stakeholders.
• Collaborates with other state agencies and partners to support parents/guardians in obtaining services through Hope Florida.
• Develops, produces or revises technical assistance documents and other reports, resource manuals and correspondence to foster the development and implementation of quality educational programs and parent services.
• Collaborates with local schools, districts and discretionary project staff in planning, development and evaluation of Hope Navigator services for the improvement of services; and provides technical assistance to schools, district level staff and instructional personnel regarding the needs of students with disabilities and their families.
• Manages assigned discretionary projects.
• Reviews, analyzes and interprets student data regarding the implications for improving student outcomes.
• Demonstrates a thorough understanding of the State Performance Plan (SPP) and participates as a team leader or team member in activities associated with specific SPP indicators.
• Assists in program reviews for compliance with state and federal regulations Assist other sections as related to their expertise.

Who We're Looking For:

The employee must be productive under tight time frames, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee's performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect the productivity and moral of the unit. Attendance is an essential function of this position.

Minimum Qualifications:

• Ability to communicate effectively including verbal and written communication
• Ability to establish and maintain working relationships with multiple stakeholders

Preferred Qualifications:

• Preference will be given to applicants who have excellent writing skills

The Bureau of Exceptional Education and Student Services administers programs for students with disabilities. Additionally, the Bureau coordinates student services throughout the state and participates in multiple inter-agency efforts designed to strengthen the quality and variety of services available to eligible students with disabilities.

Working for the State of Florida has benefits!