Lead Billing Analyst

Lead Premium Billing Analyst

Step into a pivotal financial role with Capital Health Plan as the full-time Lead Premium Billing Analyst in Tallahassee, FL. This is your opportunity to become the go-to expert for premium billing operations in a company dedicated to accuracy, compliance, and service excellence. Join a financial team that values your analytical skills and commitment to integrity.

Enjoy competitive pay while making a real impact across group, individual, Medicare Advantage, and Medicaid business lines.

We're also proud to offer generous benefits. This includes:

• Health coverage and dental insurance
• Health and dependent care spending accounts
• Short and long-term disability
• Major disability time off (MDTO)
• Retirement plan
• Life and AD&D insurance
• Voluntary life and AD&D insurance
• Paid time off (PTO)
• Employee assistance program
• Smart Dollar

The type of Lead Premium Billing Analyst we're looking for:

• 1-year certificate from a college or technical school OR 2 years of related experience and/or training OR an equivalent combination of education and experience (2 years of direct experience preferred)
• Strong analytical and communication skills with keen attention to detail
• Ability to read, interpret, and compose clear correspondence
• Effective presentation skills in 1-on-1 and small group settings
• Sound judgment in a variety of situations
• Solid mathematical aptitude, including working with whole numbers, fractions, decimals, rates, ratios, and percentages
• Proficient in Microsoft Word and Excel (including pivot tables, VLOOKUPs, and complex formulas)
• Familiarity with billing or financial systems and standard office equipment
• Commitment to accuracy, professionalism, and building positive relationships with customers and colleagues

What it's like to be our Lead Premium Billing Analyst:

You will work full-time in our Premium Billing Department. You'll collaborate during standard business hours, with occasional need to adapt to department priorities and deadlines.

As a Lead Premium Billing Analyst, you will own the end-to-end billing process for multiple lines of business, ensuring that every payment is posted accurately, invoices are generated on time, and statements are balanced with precision and compliance. You will reconcile accounts receivable, resolve complex discrepancies, and manage ACH applications, payment authorizations, refunds, and premium reallocations. Your day will include reviewing aging reports, coordinating collections and write-offs, and responding to inquiries from members, groups, and internal teams.

You'll ensure compliance with all relevant regulations as you maintain demographics, coverage levels, and premium rates tables. Mentoring Billing Analysts, collaborating with cross-functional teams, and serving as the department's subject matter expert will be central to your role. You'll help drive process improvements, support system migrations, and act as a backup for key specialists as needed.

About us:

We are a not-for-profit health care organization that has served the panhandle since 1982, delivering high-quality, affordable, and patient-centered care. Our employees are essential to our continued success, and their passion, motivation, and commitment drive our reputation for excellence and member satisfaction. Whether delivering direct care, supporting patients, or ensuring smooth operations behind the scenes, every team member plays a vital role in fulfilling our mission to improve the health of our communities.

We are dedicated to fostering a professional, respectful, and inclusive workplace where employees are valued, supported in their growth, and empowered to make a meaningful impact. Join us!

Apply now using our mobile-friendly application and become an essential part of our mission to deliver outstanding financial services and operational excellence!

Must have the ability to pass a background check and drug screening test.