Investigation Specialist Ii - 79001488

INVESTIGATION SPECIALIST II -

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team, and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities:

• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements;
• Preparing written letters to complainants and respondents;
• Preparing detailed investigative reports to outline each allegation that was investigated;
• Maintaining a wide range of general knowledge of the Department and other agencies' functions in order to provide referral information to the public as needed;
• Effectively monitor case load to ensure cases are processed in a timely manner;
• Communicating with the supervisor daily. Conducts case and non-related case travel.

Knowledge, Skills & Abilities:

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.

Minimum Requirements:

• Two years of investigative experience in researching and analyzing statutory issues.
• Two years of preparing investigative reports.
• Valid Florida Driver's License

Case and non-related case travel preferred:
Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience;
Bilingual in both English and Spanish.