Ops Government Operations Consultant Ii

Ops Government Operations Consultant II

The OPS Government Operations Consultant II (Workforce Programs Consultant) is a member of the Policy and Guidance Unit within the Division of Workforce Services, Bureau of One-Stop and Program Support. This position provides policy direction, guidance, training, and technical assistance to Local Workforce Development Boards (LWDBs) and one-stop delivery partners for assigned workforce development programs.

The incumbent may be assigned to:
One or more of the following workforce development programs:
Wagner-Peyser;
Workforce Innovation and Opportunity Act (WIOA);
Reemployment Services and Eligibility Assessment;
Complaint System; and/or Local Workforce Development Area and Board Governance. Additionally, the position identifies areas of opportunity, as well as promising and best practices, makes recommendations to management on improving and creating efficiencies for assigned workforce program(s), and provides recommendations regarding program structure and service delivery strategies for use by LWDBs and the one-stop delivery system.

We are seeking a candidate who has excellent writing, training, and customer service skills, works well independently, and is a meaningful contributor in a team environment. Additionally, we are seeking a candidate who is skilled in researching and troubleshooting issues and is able to professionally speak and correspond with members of management, job seekers, employers and LWDB leadership. Excellent organizational skills and project/deadline tracking skills are also essential.

Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must. You will play a critical role in overseeing and providing guidance for the local operation of assigned workforce development programs. Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:
Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities. Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work. Provides information clearly, accurately, and succinctly; and exhibits good listening skills. Works collaboratively to optimize the effectiveness of Florida Commerce's available resources and tools. Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Tallahassee is Florida's Capital City and continues to grow by attracting development and new businesses. Tallahassee is a mid-sized city in the heart of Florida's Big Bend. Florida Commerce's main office is located in Downtown Tallahassee, the political epicenter that draws in visitors each year to visit the state's Capitol. Each spring, the legislative session opens, and people pour in to see the Florida Legislature perform business and approve the state's annual budget.

Being in Tallahassee will guarantee you an experience vibrant with a unique experience, professional growth, entertainment, and culture.

Tallahassee is:
Known for its beautiful parks, rolling hills and oak trees, canopied roads, hotels, dining, museums, arts, music, and natural resources. Home to major college campuses, Florida State University (FSU), Florida A & M University (FAMU) and Tallahassee State College (TSC). Approximately 22 miles from the nearest beach. Within a state having no state income tax for residents of Florida.

Working for the State of Florida has benefits!
* State Group Insurance coverage options+ (health, life, dental, vision, and other supplemental option)
* Ongoing comprehensive training provided
* Career Growth
* Highly skilled, professional environment For a more complete list of benefits, visit