Assistant General Manager

Assistant General Manager

Compensation: $50,000 to $55,000 per year

Insurance enrollment available from DAY 1!

Paid time off available from DAY 1!

Holiday pay available from DAY 1!

401(k) enrollment after 30 days!

Hotel and travel discounts at worldwide destinations!

Professional development and promotion opportunities!

The Assistant General Manager is responsible for the overall operation of the hotel including front office, housekeeping, food services, and maintenance. Assistant General Managers help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts.

Additionally, the Assistant General Manager assists management of hotel profitability though effective resource utilization. Successful Assistant General Managers will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates.

Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings.

Effectively manage budgeted revenue by partnering with sales and revenue management.

Control purchasing to ensure effective management of controllable expenses.

Hire, train, and motivate an effective hotel team to deliver on guest expectations.

Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture.

Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel.

Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work.

Listen to guests and empathize with their challenges and act on guests concerns.

Always maintain professionalism consistent with hotel brand and company expectations.

Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies.

5+ years of hotel management experience, preferably with the same brand

Experience or involvement with sales and revenue management preferred

Bachelor's degree or equivalent education and experience required

Valid driver's license

Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving

Strong administrative skills with intermediate experience with Microsoft Office systems

Must be able to speak, read, and write in primary language used in the workplace

8+ hours per day; stand, sit, and walk frequently throughout the workday

Lift, lower, push, pull, and maneuver up to 30 pounds occasionally

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Holiday Inn Express Tallahassee - I-10 E

1653 Raymond Diehl Road

Tallahassee, FL 32308

Hotel with 135 Rooms

Managed By First Hospitality

Enjoy Modern Amenities At Our Tallahassee Hotel

Welcome to the Holiday Inn Express Tallahassee I-10 E!

Perfectly situated just off Interstate 10 at Exit 203. Whether visiting us for business or pleasure, we are the hotel for you! Located eight short miles from the downtown area, your business groups or leisure visits will be in a stress free area and still give you easy access to all areas of Tallahassee.

Holiday Inn Express Tallahassee East offers everything from a leisurely morning beside the outdoor pool to a convenient Business Center & in-room work desks. Guests also enjoy complimentary Wi-Fi throughout the hotel and our complimentary signature Express Start Breakfast. We have a 24-hour Fitness Center on site & All New Accommodations!

Only minutes away from FSU's Doak Campbell Stadium and Bobby Bowden Field and FAMU's Bragg Stadium for all things Football! If it's quieter, more serene surrounds you desire, visit nearby Maclay Gardens & Oven Park. Enjoy the beauty that defines Tallahassee!

Some of our favorite local restaurants include Teds Montana Grill, Walk-Ons Bistreaux, and Outback Steakhouse.