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Customer Support Technician - Tallahassee, FL; Hybrid
Job in
Tallahassee, Leon County, Florida, 32301, USA
Listed on 2026-07-01
Listing for:
Georgia IT, Inc.
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Customer Support Technician
Location:
Tallahassee, FL (Hybrid)
Duration:
Contract
Rate: DOE
US Citizens, GC, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field.
- 6+ years of experience in customer support or technical assistance roles, preferably in the healthcare industry.
- Strong understanding of healthcare systems, workflows, and regulatory compliance requirements.
- Proficiency in Azure Dev Ops for issue tracking, project management, and collaboration.
- Experience with test automation tools like Selenium for functional and regression testing.
- Familiarity with wire framing and prototyping tools such as Balsamiq for designing user interfaces.
- Excellent communication, problem-solving, and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks based on customer needs.
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