OCM Administrator

OCM Administrator Position Description

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition.

PSR Connecting Talent, Crafting Success.

We are seeking an OCM Administrator to join our team. The selected candidate will work onsite in Tallahassee, FL alongside the project team.

This position will serve as the Organizational Change Management (OCM) Administrator. The selected candidate will support FDOT's Office of Information Technology (Client) in the overall coordination, delivery, and adoption of IT-focused work efforts. This includes change management activities spanning people, processes, and technology across IT project types such as enterprise system implementations, cloud migrations, cybersecurity and infrastructure initiatives, software development projects, and broader digital transformation efforts.

The selected candidate will drive the change engagement, readiness, and adoption strategies in support of IT projects, under the direction of the Strategic Program Services Section Manager and IT Leadership.

• Bachelor's degree in communications, Marketing, Business Administration, or another related field. Or equivalent work experience.

• Typically has 3 to 5 years of business/industry work experience, with 1 to 3 years of project or program leadership/management and/or change management experience.

• Serve as the OCM workstream lead for FDOT IT projects; liaise with other workstream counterparts to ensure integration with other work streams, and deliver OCM information relating to scope, budget, risk, and resources of the IT work effort being managed.
• Coordinate OCM tasks, activities, and assignments, monitor daily work efforts and execution of tasks, activities, and assignments, perform quality review of work products, provide status reports, and escalate functional, quality, and/or timeline issues appropriately.
• Coordinate the development and completion of OCM related project material.
• Review and provide constructive feedback on all OCM deliverables and confirm alignment with preceding, dependent, and/or succeeding deliverables; for both OCM and other work streams.
• Ensure all OCM deliverables meet or exceed acceptance criteria, are delivered on time, within budget, and adhere to high quality standards, and meet the expectations of the project and FDOT.
• Responsible for tracking key project milestones for all projects with an OCM component.
• Assist in identifying, prioritizing, and communicating opportunities for OCM to achieve project goals.
• Participate in and/or facilitate OCM workstream meetings, workshops, and implementation activities.
• Support OCM activities across IT project types including enterprise system implementations, cloud migrations, cybersecurity and infrastructure initiatives, software development projects, and digital transformation efforts; tailoring change strategies to the unique people, process, and technology impacts of each project type.
• Collaborate with IT project managers, solution architects, and technical teams to assess organizational impact of system changes and develop stakeholder engagement, communication, and training plans aligned to IT project milestones and go-live dates.
• Develop and maintain IT-specific OCM artifacts including change impact assessments, stakeholder analyses, readiness assessments, resistance management plans, and post-implementation sustainment plans to support end-user adoption of new technologies and systems.

• Knowledge of the principles, methods, practices, tools and techniques outlined in Project Management Body of Knowledge (PMBOK).
• Knowledge of assessment and analytical process and practices.
• Knowledge of industry concepts, practices relating to adult learning and instructional theories.
• Knowledg…