Djj Operations Consultant - Ses - 80016852

DJJ Operations Consultant - SES -

This position will serve as the Bureau of Monitoring and Quality Improvement North Region Deputy Supervisor; assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities. Due to the nature of the work, overnight travel is required. Travel may be with little to no notice at the discretion of management. Selected candidate must have active, valid Florida driver's license.

The duties of this position include, but are not limited to:

• Serving as a Bureau of Monitoring and Quality Improvement Deputy Regional Supervisor assigned to assess the performance of services provided to the Department youth in provider-operated programs or state-operated facilities.
• Reporting directly to the Regional Supervisor.
• Supervising employees, spending most of the time communicating with, motivating, training, and evaluating employees, planning, and directing employees' work.
• May be directly responsible for the hiring, orientation, training, and supervision of staff in the region.
• Assisting with developing the regional annual compliance and supplemental monitoring schedule and assigning monitors to conduct reviews.
• Assisting with ensuring all applicable juvenile justice programs and services in the applicable Monitoring and Quality Improvement region receive at least one annual compliance review and applicable supplemental review(s).
• Aiding and supporting the Monitoring and Quality Improvement staff.
• Serving as a peer on annual compliance or supplemental programmatic monitoring reviews.
• Updating all needed information in the Program Monitoring and Management (PMM) system in the Department's Juvenile Justice Information System (JJIS), if applicable.
• Reporting any critical issues noted during annual compliance or supplemental program monitoring reviews to the Regional Monitor Supervisor and aiding in the completion of the program alerts.
• Reviewing quarterly Prioritization and Planning Monitoring tool and participating in the development of the annual compliance and supplemental programmatic monitoring review schedule.
• Assisting the Statewide Support Team in the annual review and development of standards, guidelines, and monitoring tools.
• Coordinating and/or participating in meetings, committees, training events, work groups, peer reviews, and task force groups, as requested.
• Coordinating pre-operational and start-up monitoring reviews for new programs and providing information to the program area and contract manager.
• May be requested to assist program area staff with performing incident management reviews and relay the information back to the program area.
• Responsible for reviewing and editing all annual compliance reports and supplemental monitoring summaries to ensure their accuracy and timely completion.
• Providing training and consultation to Department staff in monitoring services.

Knowledgeable in Department of Juvenile Justice policies and procedures, the continuum of care of services and systems. Knowledge of basic management principles, leadership techniques, and ability to supervise employees. Knowledgeable and ability to understand and apply rules, regulations, policies, and procedures relating to operational activities (not in PD). Skills include systems analysis, data collection and interpretation, focusing and deciphering complicated subject matter.

Ability to communicate effectively verbally and in writing. Ability to work independently and to plan, organize and coordinate work assignments. Ability to assess training needs. Understand computer technology and systems applications of Word, Excel, PDF/Adobe, and other functional software programs such as Tableau and Access. Ability to travel.

Preference will be given to candidates with a bachelor's degree from an accredited college or university or four years of professional experience and 2 or more years of supervisory experience. Two or more years of experience in detention, prevention, probation, residential, or other human services fields is preferred. Three or more years of contract monitoring, contract management, and/or contract procurement experience.

Previous audit or monitoring experience is preferred.

Location:

Tallahassee, Florida.