Account Management Supervisor - Ses - 73000669

Account Management Supervisor - SES

This is an Account Management Supervisor - Revenue Administrator II - SES position in the General Tax Administration Program's Account Management Process. The incumbent creates and maintains reports and presentations using a variety of software products, meets operational objectives by prioritizing and allocating workloads, managing vacancies, identifying and analyzing workflow, performing costs/benefits analyses, and implementing process improvements. The incumbent also manages by establishing expectations, monitoring performance, providing feedback, and fostering open communication.

Minimum Requirements:

• Currently employed with the Florida Department of Revenue.
• One year of experience performing registration functions in the System for Unified Taxation (SUNTAX).
• One year of experience as a team lead, trainer, or manager.
• Experience performing quality assurance reviews.

Special Notes:

• The required work hours for this position are Monday through Friday, 8:00 a.m. to 5:00 p.m. Mandatory overtime may be needed during peak periods, which could include weekends.
• Salary:
  The hiring salary for this position generally will not exceed $4,632.10 monthly/$55,585.20 annually.
• Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.