Project Manager, IT Project Manager, Change Management

Job Title

Primary Job Duties and Tasks

• Comprehensive Project Governance and Management which includes:
• Project Schedule Management Plan
• Risk Management Plan
• Change Control and Issue Management Plan
• Scope Management Plan
• Cost Management Plan
• Organizational Change Management Plan
• Staffing Management Plan
• Communication Management Plan
• Project Meetings and Protocols
• Project Control Procedures
• Periodic Project Management Status Reports
• Plan, schedule, facilitate, and document meetings, to include:
• Discovery meetings
• Design meetings
• Status meetings
• Agile meetings (daily stand-up, iteration planning, sprint review, and iteration retrospective, etc.)
• Scope management
• Continuous project schedule management and monitoring
• Risk and issue management
• Change control management
• Staffing plan management
• Assist with project procurements
• Assist with the evaluation of potential solutions
• Produce reports and project artifacts
• Assist with the management of project budget and spend plan
• Create or analyze business requirements documents and project timelines
• Drive team iteration execution, communicates with management and stakeholders, protects the team from uncontrolled injection of work (changes are evaluated/intentional)
• Manage project conflicts, challenges and dynamic business requirements to keep operations running at a high performance
• Work with the team leads to resolve people problems and project roadblocks
• Implement and support principles, rules and processes
• Proactively identify and eliminate impediments and facilitate flow
• Maintain team data in project management software (i.e. MS Project, Azure Dev Ops, Smart Sheet, MS Teams, etc.) to support estimates and execution
• Presents high-level project readouts for senior management

Specific Knowledge,

Skills and Abilities

(KSAs)

• 5 + years of experience in managing large IT projects
• Experience in developing and executing complex project plans, schedules, budgets, and spend plans
• Experience in leading large multifaceted IT teams to execute and lead successful project implementations
• Experience in managing large projects with system integrators
• Ability to effectively prioritize and execute tasks in a fast paced, high velocity, environment; ability to stay focused on responsibilities, meet deadlines and manage competing priorities under pressure.
• Ability to drive effective meetings: workshops, design, and problem-solving sessions.
• Ability to present ideas in business friendly and user-friendly language; demonstrated aptitude for communicating effectively with users and customers.

General Knowledge,

Skills and Abilities

(KSAs)

• Communication:
  Have the ability to clearly convey information, in both written and verbal formats, to individuals or groups in a wide variety of settings (i.e.; project team meetings, management presentations, etc.). Must have the ability to effectively listen and process information provided by others.
• Customer Service:
  Works well with clients and customers (i.e.; business office, public, or other agencies). Able to assess the needs of the customer, provide information or assistance to satisfy expectations or resolve a problem.
• Decision Making:
  Makes sound, well-informed, and objective decisions.
• Flexibility:
  Is open to change, new processes (or process improvement), and new information. Has the ability to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
• Interpersonal:
  Shows friendliness, courtesy, understanding, and politeness to others.
• Leadership:
  Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.
• Problem Solving:
  Able to identify, evaluate, and use sound judgement to generate and evaluate alternative actions, and make recommendations as accordingly.
• Team Building:
  Encourages, inspires, and guides others toward accomplishing the common goal.

Education and Certifications

Education:

Bachelor’s or Master’s Degree in Business Administration, Computer Science, Information Systems, or other related field. Or equivalent work experience.