Supportive Programs Supervisor Level II

Job Type

Full-time

Description

Position Type:
Full Time
Hours per week: 40
Supervisor:
Chief Operating Officer
FLSA:
Exempt

Summary:

Under the general supervision of the Chief Operating Officer, this position independently supervises the outreach team and has oversight of the case management team and interns, oversees grant reporting tasks, and manages data entry. The Supportive Programs Supervisor II's role is to provide supervision to support staff members and ensure the effective delivery of trauma-informed, client-centered services. establish efficient and effective housing processes to ensure clients' safe and healthy transition to stable housing.

Position Responsibilities:

• Conduct weekly meetings with case managers and outreach staff to discuss client cases

• Manage and maintain accurate data entry in HMIS.

• Ensure grant expectations and monthly deliverables are met according to contract requirements.

• Coordination of inter-team projects.

• Develop program policies and procedures in adherence with grant requirements and program objectives.

• Perform administrative duties as necessary.

• Conduct the training of new team members.

• Participate in weekly supervision.

• Lead weekly team meetings and supervision.

• Honor and maintain strict confidentiality in all areas: written, spoken and observed communication

• Demonstrate knowledge of Kearney Center and community resources for which people experiencing homelessness qualify and connect clients with these services.

• Responsible for staying up to date with affordable housing developments and other housing market changes

• Responsible for staying up to date about local, state, and federal policies as they relate to housing and homelessness

• Provide on-going support to the Case Management and Outreach teams to ensure trauma-informed care and Housing First principles are implemented

• Create and execute written policies and procedures as it relates to grant requirements and agency need

• Demonstrate de-escalations skills and techniques

• Develop and maintain relationships with community partners to support the agency mission and vision

• Attend local and community meetings as it relates to housing and homelessness

• Other assigned activities that build the capacities of guests and staff to fulfill the mission of The Kearney Center.

Requirements

Education and Experience:

• Master's Degree in Social Work or other related field is preferred. Relevant experience may substitute for the education requirement.

• Minimum 2 years of experience in social work or related field is preferred

Skills and Qualifications:

• Knowledge and capability to perform trauma-informed care practices

• Ability to communicate effectively orally and in writing, in person and by telephone.

• Strong organizational skills and analytical and problem solving abilities.

• Proficiency in Microsoft Office software and Excel.

• Ability to perform work pace appropriate to a given workload

Work Environment: General office environment with standard accessible office equipment. This position does not require unusual physical ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal transportation will be required to perform certain tasks.

Position will remain open until filled.

CESC, Inc. is an EOE.