Quality Control Specialist - 3rd Shift

Job Title:
Fulfillment Quality Specialist - 3rd Shift

Job Summary:

The Fulfillment Quality Specialist is responsible for ensuring the accuracy, safety, and quality of dietary supplement products throughout the fulfillment process. This role plays a critical part in maintaining compliance with regulatory standards, verifying order accuracy, and upholding company quality expectations. The auditor works closely with warehouse, packaging, and inventory teams to identify discrepancies, prevent errors, and support continuous improvement initiatives.

Key Responsibilities:

- Conduct routine audits of order fulfillment processes, including picking, packing, labeling, and shipping of supplement products
- Verify product accuracy, lot numbers, expiration dates, and packaging integrity
- Ensure compliance with FDA regulations, GMP (Good Manufacturing Practices), and internal quality standards
- Identify and document errors, discrepancies, and non-conformance issues
- Perform random and scheduled quality checks on outgoing shipments
- Monitor storage conditions to ensure supplements are handled according to safety and quality guidelines
- Collaborate with warehouse and operations teams to resolve quality issues and implement corrective actions
- Maintain detailed audit records and prepare reports for management review
- Assist in developing and improving quality control procedures and SOPs
- Support training efforts to reinforce quality standards among fulfillment staff

Qualifications:

High school diploma or equivalent required
Experience in quality assurance, auditing, or warehouse operations (preferably in supplements, food, or pharmaceuticals) preferred
Knowledge of GMP, FDA regulations, and quality control processes is strongly preferred
Strong attention to detail and organizational skills
Ability to identify inconsistencies and problem-solve effectively
Proficient in basic computer systems and inventory management software
Strong communication skills and ability to work collaboratively

Physical Requirements:

Ability to stand, walk, and move throughout the warehouse for extended periods
Ability to lift and move products up to 50 lbs
Comfortable working in a warehouse environment with varying temperatures

Work Environment:

This role operates in a warehouse or fulfillment center setting, handling dietary supplements that require strict adherence to quality, safety, and regulatory standards.

Shift Hours:

Monday - Friday, 8:00pm to 6:30am

Key Skills:

Attention to detail
Accountability and integrity
Process improvement mindset
Team collaboration
Regulatory awareness