Analyst–Specialist, NA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Finance

AP/AR

Professional

Tampa, Florida, United States of America

The Johnson & Johnson Family of Companies is currently recruiting for an Analyst–Specialist, Payments NA. This role will be based in Tampa, Florida. This position is responsible for resolving and managing accounts payable issues across the organization. This role partners closely with internal teams, vendors, and key stakeholders to ensure timely and accurate payment processing, issue resolution, and compliance with established policies and standards.

Success in this role requires strong analytical capability, exceptional attention to detail, and clear, professional communication. The ability to work independently while contributing in a collaborative environment is essential.

• Review and verify invoice details, including pricing, quantities, and terms.
• Reconcile vendor statements and ensure accuracy of accounts payable balances.
• Respond to internal and external inquiries regarding payment status and resolve disputes.
• Partner with cross-functional teams to resolve invoice discrepancies and prevent duplicate payments.
• Maintain detailed and accurate records of invoices, payments, and supporting documentation.
• Support month‑end and year‑end closing activities.
• Ensure adherence to company policies, procedures, and accounts payable best practices.
• Investigate and resolve accounts payable issues promptly and accurately.
• Communicate effectively with vendors, providing timely updates and clarification.
• Identify and recommend process improvements to enhance efficiency and accuracy.
• Support training and knowledge-sharing related to accounts payable resolution processes.
• Deliver a seamless experience for suppliers and business partners throughout the Invoice‑to‑Pay process.
• Address supplier inquiries related to purchase orders, invoice processing, payments, and supplier master data.
• Ensure compliance with defined processes when engaging with requestors, business partners, suppliers, and colleagues.
• Support vendor payment activities, including discount monitoring, documentation review, and resolution of PO or contract discrepancies.
• Receive, analyze, and resolve supplier disputes while delivering high‑quality customer service.
• Support invoice processing and posting to the AP sub‑ledger, including SAP invoice exceptions.
• Manage AP aged trial balance processes, credit recovery efforts, and supplier communication activities.
• Provide ad hoc reporting to A/P Management and support internal audit investigations as needed.

• 6+ Years experience required
• Bachelor’s degree required; preferred fields include Business, Finance, Accounting, Supply Chain, Logistics.
• Working knowledge of procurement and AP systems (e.g., SAP Ariba, ERP platforms, Vendor Master Data, eMP).
• Proficient in S4 Hana and SAP Lynx
• Prior experience in accounts payable, finance, procurement, or shared services preferred.
• Familiarity with Six Sigma or formal process improvement methodologies preferred.
• Demonstrated effectiveness working remotely with business partners and suppliers.
• Proficiency with accounting software and Microsoft Office Suite (especially Excel).
• Strong attention to detail with high accuracy.
• Excellent written and verbal communication skills.
• Ability to manage and prioritize…