Accounts Receivable - Market Analyst

Own a portfolio of accounts and keep cash moving. This role is the go-to for billing questions, payment issues, and account resolution, working with both clients and internal sales teams to keep things accurate and moving fast.

• Answer billing, account status, and payment questions from sales reps and staff, same-day or next-day on routine cases
• Flag account holds and billing discrepancies to sales and production teams before they cause delays

• Work 30+ day past-due balances and escalate final-notice accounts to the Bad Debt Specialist
• Contact clients and sales partners directly to arrange payment or payment plans
• Process credits, refunds, and money moves without unnecessary delay

• Research and resolve disputed charges, unapplied payments, and billing discrepancies
• Perform regular account reconciliations
• Use dashboards to flag at-risk accounts and trends
• Maintain documentation for audit compliance

• 1-2 years in accounts receivable, collections, or account management
• Coursework in accounting, finance, or business is a plus; hands-on experience counts just as much
• Strong problem-solving skills, you trace issues to root cause and resolve them independently
• Clear, professional communication with both clients and internal teams
• Solid Excel skills;
  Salesforce, CPQ, or billing platform experience is a plus
• High attention to detail and comfort with confidential financial data
• Self-starter who thrives independently and on a remote team

Hybrid, St. Petersburg, FL corporate office. Core hours Monday-Friday, 8:00 AM-5:00 PM, with flexibility for overtime when deadlines call for it. No travel required.