Collections Clerk

Accounts Collections Specialist (B2B | Onsite)

Tampa, FL | Monday–Friday | 8:30 AM–5:00 PM

Choice Legal is seeking an experienced Accounts Collections Specialist (internally called a Collections Clerk) to manage and collect outstanding balances from corporate and professional clients, ensuring timely payment while maintaining positive, long-term business relationships. All collection activities must align with company policies and comply with state and federal regulations.

• Hourly Pay: $22–$25 per hour (based on experience)
• Overtime opportunities available
• Comprehensive benefits package, including:
  • Medical, dental, and vision insurance
  • Paid time off (PTO)
  • 401(k) retirement plan

• Conduct systematic reviews of commercial accounts aged 30+ days and communicate with business clients regarding outstanding balances.
• Manage and monitor aging reports to ensure timely and professional B2B collection activity.
• Print and distribute current and past-due business invoices as needed.
• Partner with client contacts (AP departments, finance teams, business representatives) to resolve invoice discrepancies or payment delays.
• Perform follow-up communications with business clients to secure payment commitments.
• Research and respond to business inquiries related to invoices, billing terms, and payment issues.
• Maintain accurate and organized commercial billing and accounting records.
• Escalate unresolved client disputes or high‑risk accounts to management for resolution.
• Prepare and provide documentation or reports requested for audits or internal reviews.

Core competencies include B2B Collections, Accounts Receivable, Accounts Payable, Reconciliation, and Accounting Research.

Minimum Required Qualifications

• High school diploma or equivalent.
• Minimum of two years of experience in accounts receivable and/or collections.
• Business-to-Business collections experience.

Additional Qualifications

• Strong arithmetic skills (addition, subtraction, multiplication, division) across various units of measure.
• Proficiency in multiple software programs, including Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond accurately to management directions.
• High level of accuracy in preparing and entering financial information; proactive quality monitoring.
• Exceptional communication skills: accurate information delivery, active listening, and effective questioning.
• Independent work, prioritization, and efficient time management.
• Maintain confidentiality.
• Ability to stay focused and perform under pressure and strict deadlines.
• Promote a positive, team‑oriented environment.
• Manage change and unexpected events appropriately.
• Follow all company policies and procedures and adapt to changes.

Choice Legal is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.