Claims Services Representative

• Ensure the timely and accurate processing of daily claim expense invoices in accordance with established departmental policies and procedures.
• Review, validate, enter, and process invoices for payment while maintaining a high level of accuracy and quality.
• Establish and maintain positive working relationships with new and existing vendors by responding to payment inquiries and resolving issues in a professional and timely manner.
• Reconcile vendor statements and accounts to ensure the accuracy of invoice processing and payments.
• Verify, research, and resolve invoice discrepancies by reconciling vendor accounts, payments, and monthly statements.
• Monitor invoice processing to ensure compliance with company policies, internal controls, and service level expectations.
• Perform other duties and special projects as assigned.

• High degree of accuracy and attention to detail in a high-volume environment.
• Solid understanding of basic bookkeeping and accounting payable principles.
• Proficiency in Microsoft Suite; including Microsoft Outlook and Word, with advanced Microsoft Excel skills, including formulas, functions, and spreadsheets management.
• Ability to work well in a team-oriented environment, as well as independently.
• Strong phone etiquette and Customer Service experience required.
• Ability to analyze and resolve discrepancies while maintaining confidentiality and attention to detail.

Demonstrates expertise in invoice processing, reconciliation, and vendor management while ensuring compliance with accounting principles and company policies. Strong attention to detail and accuracy in a high-volume environment is essential.

• Invoice Processing
• Vendor Reconciliation
• Microsoft Excel Proficiency
• Customer Service Experience
• Attention to Detail

• Bookkeeping Principles
• Accounts Payable
• Invoice Validation
• Payment Processing
• Discrepancy Resolution

• Team Collaboration
• Professional Communication
• Problem Solving

• Internal Controls
• Service Level Expectations
• Vendor Management

• Microsoft Suite
• Microsoft Outlook
• Microsoft Word