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Collections Clerk

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: Staffmark Group
Full Time position
Listed on 2026-09-20
Job specializations:
  • Accounting
    Accounts Receivable/ Collections, Bookkeeper/ Accounting Clerk, Accounting Assistant
Salary/Wage Range or Industry Benchmark: 22 - 25 USD Hourly USD 22.00 25.00 HOUR
Job Description & How to Apply Below

Collections Clerk (B2B) | $22 - $25 per hour

Are you detail-oriented, customer-focused, and skilled at solving payment issues? We're seeking a Collections Clerk to join our team and play a key role in managing business-to-business (B2B) customer accounts, improving cash flow, and maintaining strong customer relationships.

What You'll Do
  • Review aging accounts and proactively contact customers regarding past-due invoices by phone and email.
  • Research and resolve billing discrepancies, payment issues, and account questions.
  • Send current and past-due invoices as needed.
  • Monitor accounts receivable aging reports and prioritize collection activities.
  • Maintain accurate records of customer communications, account activity, and collection efforts.
  • Partner with Sales, Customer Service, Billing, and Accounting teams to resolve account concerns.
  • Assist with account reconciliations, unapplied cash research, audits, and reporting.
  • Provide excellent customer service while maintaining professionalism and confidentiality.
What We're Looking For
  • Previous experience in collections, accounts receivable, billing, accounting support, or customer account management.
  • Strong communication and problem-solving skills.
  • High attention to detail and accuracy when handling financial information.
  • Proficiency with Microsoft Office and accounting software systems (Great Plains experience is a plus).
  • Ability to work independently, prioritize tasks, and manage multiple responsibilities.
  • Strong mathematical and data entry skills.
  • Commitment to confidentiality, teamwork, and customer satisfaction.
Why Join Us?
  • Competitive pay: $22 - $25/hour
  • Stable, professional office environment
  • Opportunity to make a direct impact on company success
  • Collaborative team culture with growth potential
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