Collections Specialist

Collections Specialist

Salary: $50,000–$60,000
Location: Tampa, FL | Onsite

This Collections Specialist opportunity offers the chance to play a critical role in supporting cash flow, customer relationships, and the overall financial health of a growing organization. The company values collaboration, accountability, and professional development, providing employees with opportunities to expand their skills and advance within Accounting and Finance.

As a Collections Specialist, you'll work directly with customers, accounting professionals, and leadership to resolve outstanding account issues while helping improve collection performance and financial results. The Collections Specialist will gain exposure to accounts receivable operations, dispute resolution, account analysis, and cross-functional business processes.

This opportunity is ideal for a Collections Specialist who enjoys relationship management, problem-solving, and owning a portfolio of accounts.

• Manage assigned customer accounts and proactively follow up on outstanding balances as the Collections Specialist
• Contact customers regarding past-due invoices and negotiate payment arrangements as the Collections Specialist
• Research and resolve billing disputes, payment discrepancies, and account-related issues as the Collections Specialist
• Monitor aging reports, document collection activities, and maintain accurate customer records as the Collections Specialist
• Partner with Accounting, Accounts Receivable, and Customer Service teams to resolve outstanding account concerns as the Collections Specialist

• 2+ years of collections, accounts receivable, or related accounting experience
• Experience managing aging reports, collections activity, and customer account reconciliation
• Proficiency with Microsoft Excel and accounting or ERP systems
• Strong communication, negotiation, and customer service skills
• High school diploma or equivalent required;
  Associate degree preferred

• Opportunity to directly impact cash flow and company performance
• Exposure to accounts receivable, accounting, and customer account management functions
• Collaborative work environment with leadership visibility
• Professional development and long-term career growth opportunities
• Experience developing expertise in collections strategy, dispute resolution, and account analysis

The ideal Collections Specialist is professional, persistent, and solutions-oriented. This Collections Specialist enjoys working with customers, resolving account issues, and balancing strong relationship-building skills with effective collections practices. Organized, analytical candidates who are comfortable managing multiple priorities will thrive in this role.