Office Administrator

THE OPPORTUNITY

As the Office Administrator, you will play a key role in creating an organized, efficient, and welcoming environment for our Tampa team. You’ll partner closely with the Director of People & Administration to ensure day-to-day operations run smoothly while supporting initiatives that enhance the overall associate experience. Your proactive approach and attention to detail will help keep our office operating at a high level.

You’ll be based in our Tampa office as part of the Administration Team, reporting directly to the Director of People & Administration. In this role, you will collaborate with associates across departments, support local leadership, and serve as a key liaison between internal teams and external vendors.

You will work closely with the Administration team to support office operations, team engagement efforts, and administrative processes that contribute to a positive and productive work environment.

• Oversee day-to-day office operations, including supplies, facilities coordination, vendor management, work orders, mail distribution, parking, corporate housing, and wellness memberships.
• Serve as the primary point of contact for office-related matters, ensuring a well-organized and efficient work environment.
• Ensure common areas are organized and well-maintained, including kitchen and storage areas.

• Coordinate meetings, travel (domestic and international), conference logistics, and onboarding support.
• Plan and execute office events and team engagement activities while providing administrative assistance across departments as needed.

• Prepare and process client billings and wellness credits.
• Review and reconcile travel and business-related expenses, train associates on expense procedures, and audit monthly insurance invoices.
• Assist with benefits administration, including open enrollment support.

• High School Diploma or equivalent required
• 1–2 years of office administration or operational support experience in a professional environment
• Proven experience in an office administrator or similar administrative role
• Strong organizational skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Strong interpersonal skills with a collaborative, service-oriented approach
• Proficiency in Microsoft Office Suite
• Extensive experience coordinating domestic and international travel arrangements

• College Degree

As a full-time RMS employee, you will receive:

• 100% employer paid HSA medical insurance, or 80% employer paid medical insurance for HMO and PPO plans for you and qualifying dependents.
• Dental and vision insurance (80% employer paid)
• Basic Life and AD&D insurance (100% employer paid)
• Telemedicine (100% employer paid)
• 401k plan with company matching contribution of 4% of annual gross salary with immediate vesting
• 15 days paid vacation for the first year (pro rata). 20 days after two years, and 25 days after ten years.
• 8 paid holidays + 1 personal floating holiday
• Gym membership or Class Pass (optional)
• Access to optional group insurance plans (100% employee paid):
  Accident, Critical Illness, Hospital, Voluntary Life and AD&D, Long-term Disability, Short-term Disability, and Pet Insurance

Revenue Management Solutions (RMS) partners with restaurant brands to navigate an increasingly complex operating environment. Trusted by more than 50 leading brands across 40+ countries, we deliver data‑driven analytics and technology‑enabled solutions that optimize pricing, menus, and overall financial performance. Six of the top 10 U.S. quick‑service brands and 16 of the top 30 global restaurant brands—representing more than 100,000 restaurants worldwide—rely on RMS to make informed business decisions that drive profitability while addressing rising costs, including inflation and labor.

RMS holds five U.S. patents in menu pricing and customer segmentation and actively supports academic research to advance the field of revenue management.

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Our goal at RMS is to create positive change in the communities we serve. With team members representing over 20 countries, we respect and embrace diverse perspectives, cultures, and experiences. We believe our differences strengthen our work and help us deliver better outcomes for our clients and each other.

Revenue Management Solutions is an equal opportunity employer and E‑Verify participant. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or any other characteristic protected by applicable law.