Senior Property Coordinator

Franklin Street is currently seeking a Senior Property Coordinator to join our team in Tampa, FL.

The ideal candidate must possess a minimum of 3 years of related experience and/or training. A high school diploma or general education degree (GED) is required. Additionally, intermediate to advanced proficiency in computer skills including MS Office Suite (Excel, Word, Outlook) and internet/application software, along with a willingness and ability to learn new software programs and proficiency with standard office equipment, is required.

The Sr. Property Coordinator is responsible for overseeing all aspects of resident/tenant/facilities relations, activities, and communication. The Sr. Property Coordinator works closely with the Assistant General Manager and Area Director to consistently provide best-in-class service and help ensure and maintain the overall success of the portfolio.

• Maintain tenant, vendor, and property files, including insurance certificates, business licenses, lease abstracts, etc., in accordance with prescribed standards.
• Create and maintain standard monthly reporting for varying projects (ESG, SLA, etc.).
• Coordinate, monitor, and maintain service work orders, from entry to final close out, in the prescribed work order system.
• Liaise with tenants/facilities representatives.
• Liaise with vendors for maintenance requests. Effectively communicate expectations and urgency to ensure optimal and timely results.
• Complete accounts payable entry and reporting.
• Complete tenant charge entry and reporting.
• Coordinate tenant appreciation events.
• Assist with publication and distribution of tenant newsletters.
• May initiate accounts receivable correspondence and phone contact with tenants, where permitted by state regulations.
• Assist with budget preparation by researching costs for supplies and services and obtaining bids as directed. Comply with bid process guidelines.
• Assist with budget detail entry.
• Assist with preparation of monthly and quarterly management/client financial reports.
• Assist with preparation of Common Area Maintenance (CAM) dues, invoices, and related correspondence.
• Administer accounts payable and accounts receivable. Code invoices for payment, input into accounting systems, forward reporting to management for approval and payment, and follow up to ensure vendors receive payment to avoid service interruptions.
• Drive to various properties to complete inspections, vendor walks, tenant requests, etc.
• Assist AGM/AD with construction management for tenant and building improvements.
• May provide informal assistance such as technical guidance and/or training to other team members.
• Perform other duties as assigned.

• Minimum 3 years of related experience and/or training preferred.
• Professional business-level communication skills, including the ability to read, write, and comprehend the English language fluently and professionally.
• Bilingual – Spanish is a plus.
• High school diploma or general education degree (GED) required. Undergraduate degree from a regionally accredited college or university preferred.
• Intermediate to advanced proficiency in computer skills including MS Office Suite (Excel, Word, Outlook) and internet/application software, along with a willingness and ability to learn new software programs.
• Proficiency with standard office equipment required.
• Basic knowledge of financial terms and principles, including the ability to calculate simple figures such as percentages.
• Valid driver’s license and automobile insurance coverage in accordance with company guidelines required. Driving to various properties within the assigned portfolio may be required.
• Yardi or comparable property management software proficiency is a plus.
• Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence.
• Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors.
• Ability to effectively present information to internal departments and/or large groups of employees.
• Strong analytical and problem-solving skills.
• Ability to understand and…