Service Center Administrator

Purpose

Perform administrative activities in Service Center operations, including logistics, inventory management, system security, housekeeping, and other functions to meet or exceed customer service standards.

• Responsible for inbound or outbound tasks related to the administrative department.
• Perform multiple, varied administrative tasks as required.
• Review Warehouse Management Systems reports; suggest and implement improvements.
• Provide feedback, implement, and participate on quality improvement teams to limit rework, streamline functions, and enhance service.
• Facilitate maintenance of office equipment; maintain acceptable conditions in hold/returned goods/reship areas; monitor/refresh inventory of standard forms, office, and miscellaneous supplies; supervise proper preservation and destruction of company records per policy.
• Participate in annual inventory and closing work as directed.
• Interface with all levels of employees and management.

• Minimum 2-5 years of experience.
• High school diploma or GED.
• Knowledge of the company’s administrative and service functions.
• Knowledge of Warehouse Management System.
• Basic Microsoft Office skills.
• Knowledge of company customer markets and local stock products.
• Data entry skills.
• Developing organizational, collaboration, and attention‑to‑detail skills.
• Ability to influence without authority.
• Ability to interface with all levels of employees and management.

• Customer Service knowledge, skills, and abilities.

Monday - Friday, 8:00am - 5:00pm.

Starting pay: $19.45 per hour, depending on experience.

Office and/or warehouse environment as required.

This job description is intended to describe the general nature and level of work performed by individuals occupying this position. It is not exhaustive; the company reserves the right to modify it  essential functions of the job, as defined by the ADA or equivalent state law, may not have been described. All reasonable accommodation requests will be evaluated on a case‑by‑case basis.

Graybar is an Equal Opportunity Employer. Veterans and Disabled applicants are encouraged to apply.