Claims Administrative Assistant

Job Description:

Are you detail-oriented, organized, and interested in building a long-term career in the title insurance industry? Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support our Claims team through a variety of administrative and claims-related functions.

This role offers an excellent opportunity to gain hands-on experience in claims administration, work alongside experienced claims professionals, and develop the skills needed for future growth within the organization.

Location:

Tampa, FL (Hybrid - 3 days per week in office)
Bilingual Spanish/English candidates are encouraged to apply, but bilingualism is not required.

What You'll Do Processing letters of indemnification for claims files

Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation

Entering and verifying claims data within the File Net claims system

Handling incoming calls from internal and external customers, including claims hotline inquiries

Assisting with departmental communications, meetings, and problem-solving initiatives

Maintaining knowledge of company procedures, policies, and industry developments

Providing general administrative and receptionist support as needed

What We're Looking For High School Diploma or equivalent

Knowledge of the title insurance industry

Strong attention to detail and accuracy

Excellent organizational and time-management skills

Ability to prioritize multiple tasks and meet deadlines

Strong verbal and written communication skills

Professional customer service and interpersonal skills

Why Join Old Republic Title?

Hybrid work schedule

Stable, established organization with long-term career opportunities

Collaborative and supportive team environment

Opportunity to learn claims administration and grow within the company

Exposure to a variety of claims processes and title insurance operations#LI-MO1

Benefits may include:

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match

Shareholder Purchase and Reinvestment Plan Basic life and accidental death and dismemberment insurance premium paid by the company

Voluntary supplemental life insurance for employees, spouses and dependent children

Fertility and Family Building Benefits Paid Disability benefits

Paid time off programs
11 Company paid holidays per year Flexible spending account

Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program Educational Assistance Program Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note:

If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice Old Republic Title is an Equal Opportunity Employer
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