Front Office Coordinator

Overview

At Sight
360, we believe sight is our most important sense. It is a priceless gift that goes far beyond how you see the world. Sight is how we move through life, enjoy its wonders and form the memories that define us. That is why we are dedicated to care for our patient’s sight every day.

We’ve assembled the most capable and credentialed multidisciplinary teams across every specialty of vision health – ophthalmology, optometry and optical retail services – to deliver a complete, 360-degree approach to vision care. One seamless patient experience. While we share a single medical record that allows us to collaborate and coordinate care across all locations and providers, we share a common belief and set of principles that guide us as we care for our patients.

That’s the Sight
360 difference!

• Serve patients by scheduling visits, maintaining EMR records, accounts and greeting them for their appointments.
• Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying appropriate staff of patient arrival.
• Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining inventory of basic supplies.
• Ensure availability of treatment information by receiving, filing and retrieving patient records and mail quickly and completely.
• Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information.
• Protect patient rights by maintaining confidentiality of personal and financial information.
• Maintain operations by following processes, procedures and reporting necessary changes.
• Accept deliveries and route them to appropriate departments when required.
• Answer incoming calls.
• Contribute to team effort by accomplishing related tasks as needed.
• Review charts and reach out to providers as needed to verify or validate orders.
• Work at multiple facilities within the market as needed.

• 0-2 years of clerical/reception experience in a medical office setting.
• EMR Experience.
• Ability to type 40 to 50 WPM.
• Bilingual (English/Spanish) preferred.

• Proficiency with standard office software applications (Outlook, Microsoft Office).
• Detail oriented.
• Ability to multi-task and work across the organization.
• Excellent communication and interpersonal skills.
• Enjoys interacting with patients, techs, and other healthcare professionals.
• Enjoys creating a friendly atmosphere.
• Good at coordinating with others to meet collective goals.
• Proactive and optimistic.

• PTO
• 8 Paid Holidays
• Medical, Dental, Vision
• 401k Match