Part-Time Mail Clerk

Part-Time Mail Clerk

Mail Services at The University of Tampa is seeking a dependable and detail-oriented Part-Time Mail Clerk to support the evening and weekend operation of our mailroom. This role includes processing incoming/outgoing mail, preparing packages, operating locker systems, and assisting students, faculty, and staff with mail-related inquiries.

This position is classified as a non-student hourly employee and may be required to report to work as scheduled—even when main campus offices are closed due to weather or other operational needs.

Responsibilities include:

• Receive, sort, and distribute U.S. Mail and packages in accordance with federal and university guidelines.
• Accurately process and deliver mail/packages from USPS, UPS, Fed Ex, DHL, and other couriers.
• Answer customer inquiries regarding packages, deliveries, and locker pickups.
• Assist with the management and operation of the parcel locker system.
• Maintain records and logs related to mail delivery and receipt.
• Deliver excellent customer service to students, staff, faculty, and visitors.
• Operate scanners, handheld devices, and mailing software with accuracy.
• Participate in training and actively use university systems and platforms.
• Contribute to a professional, respectful, and inclusive work environment.
• Perform other duties as assigned to support department operations.
• Lead Saturday shift, supervising 1-2 students.

Qualifications:

• High School Diploma or GED required.
• Prior customer service or mailroom experience preferred.
• Some college coursework or college work experience is preferred.
• Ability to work independently and manage time efficiently.
• Strong attention to detail with frequent repetitive tasks.
• Ability to stand for long periods and lift 70 lbs.
• Strong interpersonal skills and the ability to interact with a diverse campus community.
• Basic computer knowledge and willingness to learn new software and platforms.

Work Schedule Academic Year:

• Tuesday–Friday: 3:00 p.m. to 7:00 p.m.
• Saturday: 10:00 a.m. to 2:00 p.m.

Part-time schedule may not exceed 29 hours per week/1000 hours per calendar year.