Hvac Operations Coordinator; Union

Position: HVAC OPERATIONS COORDINATOR (UNION)
About Us

When you work at Chugach Government Solutions (CGS), you join a proud legacy of supporting missions while sustaining culture.

The federal division of Chugach Alaska Corporation, CGS has been supporting critical missions as a government contractor for over 25 years. Our focus is to support facility maintenance, IT/technical services, construction and education. We are proud to have built, and continue to foster, an incredibly talented team spanning across the globe in hundreds of different fields - each team member proud to serve our country with first-class business services, while also making a difference for our Chugach shareholders.

At CGS, empowering employees is a part of our core, and that focus is one of the ways we build and foster high-performing teams. We empower our employees through competitive compensation and benefits package, professional growth opportunities, truthful communication, and more!

If you are looking for an opportunity to serve something bigger than yourself; if you want your day job to be one that creates meaningful value; if you are looking for an environment that highly values employees and respects individual differences - then Chugach Government Solutions may be the right fit for you!

Position Location

This position is onsite at the Mac Dill AFB in Tampa, Florida.

Job Overview

The HVAC Operations Coordinator serves as the primary administrative and operational support professional for the HVAC Shop. This position coordinates daily work order administration, technician scheduling support, customer communications, equipment tracking, and operational reporting to ensure efficient execution of maintenance and service activities. The position serves as the central point of coordination between customers, technicians, supervisors, and other departments while maintaining accurate records, monitoring workflow, and supporting continuous process improvement.

Responsibilities

Essential

Job Duties:

* Coordinate and prioritize incoming HVAC service requests and work orders.

* Maintain and monitor work order status from initiation through completion utilizing NEXGEN and other maintenance management systems.

* Coordinate daily workload with HVAC supervisors and technicians to maximize operational efficiency.

* Serve as the primary administrative liaison between customers, technicians, supervisors, subcontractors, and government representatives.

* Track labor utilization, work order completion, backlog, response times, and other operational performance metrics.

* Prepare daily, weekly, and monthly reports for management regarding shop productivity and workload.

* Monitor parts availability and coordinate with Supply, Procurement, and vendors regarding material status and expected delivery dates.

* Ensure customer requests are communicated promptly and provide status updates throughout the maintenance process.

* Maintain accurate equipment histories, preventive maintenance records, inspection documentation, and asset information.

* Review work orders for completeness, accuracy, and proper documentation prior to closure.

* Identify workflow inefficiencies and recommend improvements to enhance customer service and shop productivity.

* Assist the Infrastructure Systems Worker Manager with workload planning, scheduling priorities, and operational tracking.

* Generate reports utilizing Microsoft Excel, NEXGEN, and other company systems.

* Maintain confidential personnel, customer, and operational information.

* Perform other related duties as assigned.

Job Requirements

Mandatory:

* High School diploma or equivalent.

* Minimum five (5) years of progressively responsible administrative, operations coordination, maintenance planning, customer service, or work management experience.

* Demonstrated experience coordinating maintenance or service operations.

* Advanced proficiency with Microsoft Office Suite, particularly Excel.

* Experience utilizing computerized maintenance management systems (CMMS), ERP systems, or similar work management software.

* Excellent organizational, analytical, and problem-solving skills.

* Strong written and verbal communication skills.

* Ability to coordinate multiple priorities…