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Collections Specialist Hybrid

Job in Tampa, Hillsborough County, Florida, 33646, USA

Listing for: Hiregy

Full Time position
Listed on 2026-08-18

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator
Finance & Banking
Office Administrator/ Coordinator

Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR

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Job – Collections Administrative Assistant

Location:

Tampa, 33607 – Hybrid
This role is remote but must be able to commute to the office required in-office days about once a month

Typically, last Tuesday of Month. Current scheduled dates are: 9/22, 10/27, 11/17, 12/29.

Pay: $20.00 per hour

Type:
Contract, about 4 months ending Dec 31st, 2026

Schedule:

Monday - Friday, 8:00 AM to 5:00 PM (EST)

Target start date:
Sept 7

Job description:

Provide administrative support to the Collections Department, including managing incoming calls, emails, voicemails, faxes, and daily correspondence.

Assist customers with hardship requests, payment processing, and account‑related inquiries while maintaining accurate tracking and documentation.

Process bankruptcy filings, including Chapter 13 cases, update internal systems, maintain reports, and support required claim documentation.

Process daily NSF reports, manually post payments, review credit balance refunds, and complete account updates received from external vendors.

Conduct vendor research, securely prepare and provide requested documentation, and handle sensitive and confidential financial information in accordance with established procedures.

Requirements:

Must have (2) years of financial industry experience with customer service and collections
Must be MS Office proficient including Excel, Teams
Must have excellent written and verbal communication skills
High school diploma or equivalent required
Background check required
Employment verification required
Education verification required
Credit check required

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