Court Operations Specialist IV

JOB SUMMARY

Performs various specialized and clerical duties related to consistently processing and maintaining legal court records including customer service, courtroom, and cashiering duties for multiple court types.

$21.23 hourly/$44,158.40 annually

• Customer Commitment - Proactively seeks to understand the needs of our customers and provide the highest standards of service
• Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional, and ethical behaviors that establish trust throughout the organization and with the public we serve
• Organizational Excellence
  - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations
• Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals

• Advanced knowledgeofgeneralofficepolicies,proceduresandpractices.
• Advanced knowledge of the court system, legal terminology, and organizational skills, as well as the ability to perform a variety of specialized duties.
• Knowledgeofcounterfeitbilldetectionprocedures.
• Ability to demonstrate proficiency at interpreting statutes, rules, Administrative Orders, and requirements related to several court types.
• Abilitytoworkunderstressfulconditionsincludingcontactwithindividualsinvolvedinemotional and traumatic situations.
• Abilitytoworkunderpressurewithspecifictimelinesandmandatedstateand/oragency standards.
• Abilitytoworkindependentlyintheabsenceof supervision.
• Abilitytoexerciseahighdegreeofjudgment,tact,and diplomacy.
• Abilitytousevariouscomputersystems,software,andoffice equipment.
• Abilitytoexerciseexcellentcommunicationskills,bothorallyandwritten.
• Abilitytoperformaccuratecomputationsandverificationsofdata.
• Abilitytohandlerestricted,sensitive,andconfidentialinformation.
• Abilitytosupportthedepartments/agency’sgoalsandvisions.
• Abilitytotolerateexposure totestimonyand evidence, suchasphotographsof crime scenes and victims; evidence may include syringes, drugs, weapons, blood and unpleasant odors.
• Ability to work prolonged hours when required.
• Ability to establish and maintain effective working relations with government officials, other employees, and the public.

Note:

The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.

• Initiates, processes, and maintains a complete and accurate record, using the case management system and established procedures; maintaining confidentiality of information learned or acquired as part of position.
• Providecourteous and efficient service to all in person, email and phone customers; is approachable, helpful and personable; and answers questions knowledgeably and with patience.
• Learnsand gainsproficiencywith and adheres to statutes, rules, Administrative Orders, and requirements.
• Initiate and facilitate crosstraininginitiativestoacquireknowledgeandskillsetstosupport efficient functioning of multiple court types.
• Regularly trains co-workers to perform tasks forwide variety of court types/functions including creating and updating training material and procedural updates.
• Enter and processcourt dockets, financials, and judgments including Florida State Prison packets.
• Processcourt dockets,administers oaths, process orders, and perform other duties as required for adherence to court procedures for multiple court types including appeals and expungements.
• Cashiers in multiple systems and processes payments including cash, money orders, credit cards, checks such as personal, business, or government checks.
• Performsdailyreconciliation.
• Audits and performsqualitycontrolofcourt records and specialized reports.
• Receives and reviews incoming documents for conformity with appropriate rules, practices, and court requirements.
• Process new cases and subsequent pleadings.…