Receptionist​/Data Entry Clerk

Description

On-site receptionist/data entry clerk needed for very busy law firm. Strong customer service and organizational skills a must. Experience preferred. Bilingual English/Spanish a plus. Health, dental, matching 401k, and paid time off. Employer is a drug free workplace and an equal opportunity employer.

• Answer telephone calls in a timely, professional, welcoming manner and direct calls to the appropriate department/person
• Take accurate telephone messages to Include name of caller, facility they are calling from (if not a client), and secure an accurate call-back number.
• Receive visitors to the firm in a professional, welcoming manner and notify the appropriate employee(s) of their arrival
• Complete the entry of new client data into the firm’s case management system.
• Initiate and send professional emails and form letters to new clients
• Assist the Admin department and Attorneys with various support and secretarial/administrative tasks as needed
• Monitor conference room calendar for usage and available space
• Check and forward incoming electronic faxes and send them to appropriate party

• Excellent communication skills
• Ability to provide superior customer experience
• Computer and Microsoft 365 literacy
• Ability to learn new software quickly
• Ability to work in a team environment
• Excellent secretarial and organizational skills
• Ability to juggle multiple activities and work under pressure
• Attention to detail
• Client Confidentiality
• Dependability
• Ability to use personal cell phone for two-factor authentication as needed