Service Advisor - Operations Consultant

Position Overview

Are you looking for a rewarding career with an established company? Do you want to work in the automotive industry but tired of the retail hours? At Reynolds and Reynolds, we are looking for an automotive consultant that has experience in at least one of the following areas: dealership parts department, dealership service department, automotive repair/body shop, or automotive retail store.

The Service Advisor - Fixed Operations Consultant provides consulting services and customer support for our products Service Price Guides (SPG) and Advanced Service. These consulting services and products help to increase revenue in the back end of a dealership. In this role, you will interact with Reynolds internal departments and dealership employees to deliver a high level of customer service and support as it relates to the SPG and/or Advanced Service products.

You will be responsible for custom implementation, diagnosing issues, promoting sales opportunities, and advance “just in time” consulting. The role offers stable business hours, allowing associates to have a work-life balance. If you are looking for a stable automotive career in the Tampa, FL area, please apply today!

Training consists of 12 weeks of on-the-job training, online coursework, and classroom style training.

• At least 2 years of experience working in either the Parts or Service Department (Service Advisor, Technician, Warranty Administrator, or Parts Counterperson)
• Experience with Microsoft Office Applications
• Reynolds ERA/POWER experience a plus
• High school diploma or equivalent

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.