Benefits Administrator

Overview

Our vision is to put our drinks on every table. We are the leading global independent beverage solutions provider serving a broad range of national and international retailers as well as Global, National and Emerging brands. Our products are distributed worldwide from production sites in Europe, North America, and Australia. This description reflects Refresco’s ethos of being solutions-based and innovative with a passionate team driving continuous improvement.

• The benefits administrator is responsible for executing the day-to-day operations of group benefit and retirement programs. This role includes cross-functional project management, data analysis, and supporting and maintaining benefits and payroll reporting tasks. Works with internal teams to ensure compliance with legal requirements (FMLA, ADA, EEOC, FLSA, ACA, etc.) and Company policy. Serves as the subject-matter expert in benefits and retirement with foundational payroll concepts, practices, and procedures and strong analytical aptitude.

• Analyze the life cycle of employee data and system functionality, and identify opportunities aligned with Refresco strategies.
• Partner with external vendors and HRIS administration (UKGPro/Wex); support day-to-day and annual enrollment activities within systems.
• Participate in setup and testing of benefits administration, annual enrollment processes, and employee self-service features.
• Coordinate annual compliance testing and required audits with external auditors.
• Audit, review, and process weekly funding notifications for applicable plans.
• Administer vendor interfaces and resolve discrepancies; escalate enrollment, file transmission, and system issues with vendors as needed.
• Analyze large data sets, identify trends, and make data-driven or context-driven recommendations.
• Review and correct error reports from benefit vendors; collaborate with payroll to ensure accurate employer contributions and employee deductions.
• Participate in accounting audits related to benefits or payroll; meet deadlines to ensure on-time payments and avoid penalties.
• Administer data audits for government compliance (e.g., 5500s, audits).
• Assist with the administration of the 401(k) retirement plan.
• Craft employee communications that are approachable, succinct, and reflect company culture.
• Recommend benefit trends, program changes, and regulatory requirements in partnership with the benefits manager.
• Create ongoing and ad-hoc reporting; manage ACA filing requirements with external benefits administrator and resolve data discrepancies.
• Promote process improvement through cross-functional collaboration with HR partners to build efficient, scalable processes.

• Understanding of how people issues impact the business and how to create value.
• Integrity in all business interactions and ability to honor commitments.
• Clear verbal and written communication; ability to influence others.
• Project management, time management, and resource management skills.
• Ability to learn and use HR platforms and productivity software.
• Ability to analyze problems within the bigger business context and understand subcomponent relationships.
• Strong research, diagnostic, and analytical skills.
• Broad HR generalist background with payroll and benefits administration experience.
• Knowledge of benefits laws and regulations, including the ACA and ERISA and associated recordkeeping.
• Strong analytical, problem-solving, and reporting skills.
• Ability to prioritize and multitask in a fast-paced environment.
• Intermediate proficiency in Microsoft Office Suite.

• Bachelor’s degree in business administration or a related field (or equivalent work experience) and 6 years of relevant benefits/retirement administration experience.
• Five (5) years of experience with analytical and administration of benefit programs.
• Experience with UKGPro or ADP vendors/systems;
  Benefits Express experience preferred.

• Physical Demands:
  Continuously sitting for prolonged periods; administrative in nature.
• Visual/Sensory:
  Requires attention to detail.
• Work environment:
  Fast-paced; ability to remain focused under pressure.
• Mental stress:
  Deadlines and project management demands.

• Based in Tampa corporate office with minimal travel requirements.

• This job description is not exhaustive; duties and responsibilities may change or be added at any time with or without notice.

• Status:
  Exempt
• Medical/Dental/Vision Insurance;
  Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
• Short-term and long-term disability
• Pet Insurance
• Legal Benefits
• 401(k) Savings Plan with Company Match
• 12 Paid Holidays
• Vacation Days and Paid Sick Time
• Well-being Benefit;
  Discount and Total Reward Programs

Join Refresco TODAY and enjoy a rewarding career!

Refresco Beverages US Inc. is an Equal Opportunity Employer. All…