Account Manager- Service​/Repair; Anaheim

What We Expect

The first 3 letters in workplace safety are Y-O-U!

Anaheim, CA

Responsible for successfully securing and maintaining service accounts and repair work, and developing and maintaining strong relationships with new and existing customers so that the branch meets annual revenue goals.

• Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manages service accounts by visiting Tier 1, 2 and 3 customers within assigned territory, developing ongoing relationships and building an understanding of their needs and wants, including relationships in BOMA and other associated groups.
• Develops capital plans for customers to address their short- and long-term building needs.
• Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including local elevator code requirements.
• Prepares repair job proposals by estimating labor and other job costs using estimating software; obtains price estimates from suppliers and manually calculates when necessary; reviews blueprints, surveys equipment, and interfaces with operations personnel for additional input and approvals.
• Prepares service contract bids, reviewing blueprints, surveying equipment when necessary, and interfacing with operations personnel for additional input and approvals.
• Receives and responds to written and oral questions related to quoted repairs and service contracts; performs follow-up with customers on all service and repair proposals.

• Bachelor’s degree or equivalent experience required.
• Minimum 1 year of business-to-business sales experience is required.
• Strong attention to detail with proactive follow-up skills.
• Demonstrated success in a fast-paced environment.
• Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues.
• Excellent time management, organizational, and presentation skills.
• Salesforce experience. (preferred)
• Ability to read and interpret architectural and/or blueprint/drawings. (preferred)

Salary range: $70,000-$105,000 plus monthly commission 0 – 10% based on product line and margins. The role offers a car allowance and fuel card.

Provided they meet all eligibility requirements under the applicable plan documents, employees will be offered:

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match:
  Employees can contribute a portion of their pay on a pre‑tax or Roth basis. The company provides a dollar‑for‑dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.

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