Key Account Manager

LHH is partnering with one of our valued clients to identify their next Key Account Manager in the Orlando, Florida area. The ideal candidate will manage strategic local and regional accounts, support pricing and proposal development, coordinate cross-functional project activity, and drive strong client relationships while ensuring high levels of customer satisfaction and operational execution.

• Manage and strengthen relationships with strategic client accounts
• Support detailed pricing packages, quotes, bids, and customer proposals
• Coordinate project timelines and cross-functional communication to support successful execution
• Support client accounts throughout all phases of project coordination and service delivery
• Monitor account activity, project milestones, service levels, and customer satisfaction metrics
• Collaborate internally with leadership, operations, sales, and support teams to improve processes and overall client experience
• Maintain detailed account documentation, pricing records, forecasting updates, and pipeline activity

• 3+ years of experience in account management, customer success, project coordination, construction services, building products, or related industries
• Strong communication, relationship-building, and organizational skills
• Ability to manage multiple projects, timelines, and priorities simultaneously
• Collaborative mindset with the ability to work cross-functionally in a team-oriented environment
• Proficiency with CRM systems, Microsoft Office, and proposal/pricing documentation

Salary Range: $85,000–$90,000 base + bonus

Benefits: Competitive benefits package including medical, dental, vision, 401(k), and PTO

LHH and its clients are equal opportunity employers.