Duck Creek Policy Business Analyst

Job Title: Senior Specialist - Business Analysis

Required Experience:

• 10 years of overall experience in P&C Insurance
• Domain:
  Property and Casualty, Personal Lines Dwelling Product DP3
• Platform:
  Duck Creek Policy

Role

Summary:

• Senior Business Analyst with deep expertise in P&C Personal Lines, specifically Dwelling DP3 products to support business requirement analysis, product configuration initiatives, and stakeholder engagement for Duck Creek Policy implementations.
• Requires strong onsite presence in Tampa, FL for close collaboration with business and technical teams and hands‑on ownership of end‑to‑end requirement lifecycle.

Key Responsibilities:

• Lead end‑to‑end requirement gathering for Dwelling DP3 product enhancements, new rollouts, and regulatory changes.
• Work closely with business stakeholders, underwriting product owners, and compliance teams to understand business needs and translate them into clear functional requirements.
• Create and maintain BRDs, FRDs, user stories, acceptance criteria, and traceability matrices aligned with Duck Creek standards.
• Collaborate with Duck Creek Policy configuration, development, and QA teams to ensure accurate interpretation and implementation of requirements.
• Support product rollout activities: UAT planning, defect triage, and production validation.
• Act as a domain SME for Dwelling products, providing guidance on coverage rating, underwriting rules, and state‑specific variations.
• Participate in Agile ceremonies – backlog grooming, sprint planning, reviews – and support estimation and prioritization.
• Ensure compliance with state regulations and DOI guidelines applicable to Dwelling products.

Primary Skills (Must Have):

• 10 years of overall P&C Insurance experience with strong exposure to Personal Lines.
• Hands‑on experience as a Business Analyst on Duck Creek Policy implementations.
• Strong domain knowledge of Dwelling Fire products DP3 (coverages, deductibles, endorsements).
• Deep knowledge of rating and underwriting rules, eligibility and policy lifecycle.
• Expertise in requirements elicitation, analysis, and documentation (BRD, FRD, User Stories).
• Experience working directly with onsite client stakeholders in a customer‑facing role.
• Solid understanding of Duck Creek product model, pages, forms, and workflows from a functional perspective.

Secondary Skills (Good Depth Required):

• Experience working in Agile Scrum delivery models.
• Strong understanding of UAT processes, defect management, and production support.
• Ability to perform impact analysis for product changes across states and coverages.
• Knowledge of integrations and downstream systems (billing, claims, data reporting) from a BA standpoint.
• Strong communication skills with the ability to interact with mid‑senior leadership and client executives.

Good to Have

Skills:

• Experience with other Personal Lines products (HO3, HO6, DP1).
• Exposure to Duck Creek Billing or Claims functional understanding.
• Experience in state rollouts, especially Florida or other catastrophe‑prone states.
• Familiarity with Duck Creek Insights reporting.
• Prior experience in modernization or platform upgrade programs on Duck Creek.
• Exposure to regulatory filings and compliance documentation.

Soft skills & Other Requirements:

• Excellent written and verbal communication skills required for this onsite role.
• Strong analytical and problem‑solving mindset.
• Ability to work independently and take ownership of functional tracks.
• Comfortable working in fast‑paced multistakeholder environments.
• Willingness to work onsite from Tampa, FL.

Benefits and Perks:

• Comprehensive Medical Plan covering Medical, Dental, Vision.
• Short‑Term and Long‑Term Disability Coverage.
• 401(k) Plan with Company match.
• Life Insurance.
• Vacation Time, Sick Leave, Paid Holidays.
• Paid Paternity and Maternity Leave.

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job‑related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall…