Operations Administrator, Alpha

LOCATION

NOTE:

This is an in-person role based at one of our campus locations.

Many schools hide operations behind closed doors, multiple meetings, and approval chains. Alpha takes a different approach. This role places you at the center of daily campus life: welcoming families, resolving device problems, ensuring smooth arrivals, reassuring concerned parents, managing vendor relationships, and creating a campus environment that feels secure, polished, and distinctly Alpha.

We need someone who can balance warmth with firmness, structure with flexibility, and confidence with humility. You will manage nearly every operational element beyond classroom instruction: family communication, attendance processes, campus security, facility management, meal service, technology devices, special events, and the minor issues that escalate quickly without decisive action.

You will not be supported by a large on-site operations staff. You will have documented procedures, remote assistance, and established protocols, but you must learn quickly, leverage available resources, and exercise sound judgment independently. The role s long-term value is becoming the dependable presence families count on, Guides turn to for support, and students approach when they need help.

If you are seeking a high-visibility school operations position where responsiveness, discernment, communication, and accountability are tested daily, submit your application now.

• Serve as the primary, reliable contact for parents, students, staff, and campus visitors, delivering clear, composed, and prompt communication.
• Oversee daily campus operations, including morning arrival, afternoon dismissal, attendance tracking, transportation coordination, meal logistics, campus presentation, event execution, and facility maintenance follow-through.
• Address safety protocols and student welfare matters, including building access, emergency drills, health situations, incident documentation, and parent notifications.
• Oversee student technology devices and foundational campus IT needs, including device provisioning, account assistance, basic troubleshooting, data backup, repair coordination, and escalation to remote technical support.
• Cultivate trust with Guides, external vendors, and families by prioritizing helpfulness while upholding established standards.

• Working from a secluded office while others handle parent and student interactions.
• Leading instruction, mentoring Guides, or developing academic curriculum.
• Deferring every decision to a supervisor before taking action.
• Managing campus operations through prolonged meetings when immediate solutions are needed.
• Viewing facilities, technology, vendor management, or meal coordination as outside your scope.

Deliver a secure, efficient, and inviting campus environment that builds confidence among students, parents, and staff on a daily basis.

• Bachelor s degree (field of study not specified)
• At least 1 year of experience in office coordination, facilities support, site operations, or similar operational roles
• Comfort with basic technology tasks including device setup, troubleshooting, and account administration
• Strong written and verbal communication skills across parents, staff, and vendors
• Ability to manage competing priorities while maintaining attention to detail
• Authorized to work in the United States without visa sponsorship
• Available to work in-person in one of our campuses:
  Austin, TX;
  Houston, TX;
  Oklahoma City, OK;
  Park City, UT;
  Tulsa, OK;
  Tampa, FL;
  Denver, CO; or Brentwood, TN — or willing to relocate

Experience in K-12 school operations, student information systems, facilities coordination, parent communication, or campus-based customer service

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Jump in to join a learning rebellion that’s transforming the traditional classroom.

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult  for more details on this topic.

Crossover Job Code: LJ-5617-US-Tampa-Operations Admi.
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