Coordinator - Risk

Job Summary

The Coordinator
- Risk is a versatile professional who provides administrative and analytical support to the claims team while assisting with risk management, insurance, and basic financial-related tasks. The ideal candidate is organized, adaptive, resourceful, detail-oriented, and able to handle multiple priorities efficiently. Success in this role depends on accuracy, timeliness, and strong collaboration skills.

• Lead the insurance renewal process to ensure data accuracy, renewal dates are met and sufficient coverage levels.
• Lead the process for administration of certificates of insurance and contractual policy insurance coverage are met.
• Audit claim files for completeness and accuracy.
• Prepare and follow‑up with subrogation and salvage letters.
• Provide support with investigations and documentation tracking to assist in proper claims handling.
• Maintain the claims management system, updating litigation, mediations and attorney information.
• Answer incoming calls and route appropriately, handle basic inquiries without adjuster intervention.
• Assist in analyzing claim trends and contributing to risk management discussions.
• Run and compile reports from the company Risk Management Information System.

• Act as departmental liaison, answer inquiries, schedule calls, manage meetings and adjuster calendars.
• Support management with special projects and events.
• Medical.
• Basic Life/Voluntary Life.
• Short Term and Long Term Disability.
• Flexible Spending Account and Health Savings Account.
• Digital health through Recuro.
• Employee Assistance Program.
• 401k Employer Match and Roth Retirement Savings Plan.
• Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
• Additional Voluntary Benefits.

• Strong written and verbal communication skills.
• Proficient with Microsoft and Google office suite applications and claims systems.
• Highly organized, detail-oriented, and able to multitask effectively.

• Preferred Bachelor degree in Business, Risk Management or a related field.
• Preferred Insurance or Claims handling experience.
• Preferred experience using Origami or another Risk Management Information System.

This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

0%

• This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
• Safety First environment
  - Complacency is not an option.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
• This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.