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Senior Cloud Solutions Architect – CCaaS & AI
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-07-13
Listing for:
Humana
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Humana is seeking a Lead Cloud Solutions Engineer to provide senior‑level leadership for cloud‑based CCaaS platforms, including Genesys Cloud and Google CX Agent Studio. The role drives implementation, integration, migration, and modernization efforts with a focus on secure, scalable solutions.
You will mentor engineers, partner with product and security teams, and oversee omnichannel engagement initiatives across voice, chat, and automation, ensuring performance and cost efficiency.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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