Trade Program Operations Sr. Specialist

Trade Program Operations Sr. Specialist – Tampa, FL, PMI U.S.

• Execute the lifecycle of trade programs, including setup, validation, execution, and closure, ensuring adherence to defined business and financial requirements.
• Maintain TPM templates, program structures, and master data within Salesforce to support standardization and audit readiness.
• Support Finance in validating accruals, payments, and participation data to ensure accurate program performance and financial reporting.
• Ensure TPM data accuracy by partnering with Data Engineering to reconcile external actuals, identify discrepancies, and escalate issues for resolution.
• Develop and update documentation, training materials, and process guides to support user adoption and consistent program execution.
• Track compliance and performance metrics, highlighting variances and supporting process improvement efforts.
• Assist in continuous improvement initiatives, including testing enhancements to TPM functionality and reporting tools.

• BA/BS in Business, Computer Science, Economics, Marketing, or related field; or equivalent experience.
• 2+ years of analyst or operational experience (CPG preferred).
• Foundational knowledge of trade promotion management, sales operations, or commercial program administration.
• Experience with Salesforce (CG Cloud and/or TPM modules preferred) or similar CRM systems.
• Strong analytical skills with proficiency in Excel; experience with SOQL or data validation tools preferred.
• High attention to detail with the ability to manage multiple programs and deadlines.
• Strong organizational and communication skills with the ability to follow defined processes and support business requirements.
• Legally authorized to work in the U.S.

• Competitive base salary and annual bonus, based on level of position.
• Medical, dental, and vision coverage.
• 401(k) with generous company match.
• Wellness benefits, commuter benefits, pet insurance, generous PTO.
• Hybrid Smart Work model promoting flexibility.
• Inclusive, diverse culture with opportunities for growth and development.
• Opportunity to contribute to a smoke-free future and improve lives of millions of smokers.

Annual Base Salary Range: $75,000–$100,000.

PMI is an Equal Opportunity Employer.

Location:

Tampa, FL.