LATAM Operations Business Execution Lead-Senior Vice President

## LATAM Operations Business Execution Lead-Senior Vice President Apply remote type:
Hybrid locations:
Tampa Florida United Statestime type:
Full time posted on:
Posted Todayjob requisition :
The International Operations Business Execution (BE) LATAM Cluster Lead is a critical strategic partner responsible for driving key Business Execution deliverables, enabling the Operations organization to achieve its day-to-day goals and long-term priorities. The core focus areas include Governance, Controls, and Client & Franchise.
** LATAM Operations Business Execution Lead
- ** role is responsible for supporting LATAM cluster operations and Operations Heads in driving and executing cross-Operations strategy and goals. The BE Lead will partner with country and cluster management teams to ensure appropriate governance, in alignment with global Citi standards and practices.## ##
** Key Responsibilities
**** Strategic & Operational Planning
*** Act as a strategic partner to the Cluster Operations Head and CSS Business Execution Head, driving strategic planning to align operational capabilities with business goals.
* Oversee a portfolio of key projects, special initiatives, and enterprise programs to ensure successful and strategic execution.
* Lead efforts to streamline key processes across the cluster, establishing clear governance by defining process ownership and resolving cross-functional ownership disputes to ensure operational integrity.
** Governance, Reporting & Compliance
*** Drive and champion a robust governance culture, managing senior forum meetings, agendas, and tracking escalations.
* Support regulatory engagements, audits, and coordinate submissions and information requests as required.
* Oversee the operational risk environment, support key risk attestations, and escalate control issues with transparency.
** Communication & Stakeholder Engagement
*** Drive leadership's communication strategy, content, and multi-level distribution across all channels.
* Provide comprehensive senior leadership support, including calendar management, meeting agendas, presentation materials, and coordination for senior visits.
* Facilitate extensive stakeholder collaboration across country, cluster, and global teams
-to ensure strategic alignment.
** Organizational Support
*** Maintain organizational clarity through org charts and responsibility maps, and coordinate key leadership travel and events.
* Support Ops leads as required for high-level talent management, succession planning, and recruitment for key roles.
* Drive and champion culture through inclusion, risk initiatives, and VOE action plans.##
** Qualifications**
* ** 10+ years
** of experience in Banking, Operations, Business Management.
* ** 5+ years
** of experience in a role requiring extensive cross-functional and global stakeholder management.
* Proven track record of delivering complex, strategic initiatives in a large, matrixed organization.
* Demonstrated expertise in governance, operational risk management, and control practices.
* Strong commercial awareness and experience facilitating strategic business reviews.
* ** Fluent in Spanish Writing, Reading, Speaking
**** Education
* ** Bachelor’s degree required;
Master’s degree is a plus.
** Technical & Leadership Skills
*** Superior analytical, strategic planning, and problem-solving skills.
* Strong negotiation, executive influence, and articulate communication skills.
* Demonstrated ability to manage ambiguity, resolve complex issues, and drive solutions in a fast-paced environment.
* Excellent organizational skills with the ability to manage multiple conflicting priorities simultaneously.
* High proficiency in Microsoft PowerPoint and Excel.
** Key Competencies
*** Strategic Leadership & Execution
* Governance, Risk Management & Controls
* Relationship Management & Stakeholder Engagement
* Operational Excellence Mindset
* Change Leadership
* Cross-functional Collaboration## ------------------------------------------------------##
** Job Family Group:
** Business Strategy, Management & Administration------------------------------------------------------##
** Job Family:
** Business Execution &…