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Campaign Delivery Operations Lead
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-08-22
Listing for:
ShyftOff Corp
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
Shyft Off is seeking an Operations Manager to own delivery for assigned campaigns and translate client requirements into operational execution. You will ensure the right agents are in the right seats, oversee training resources, and drive decisions that protect SLA performance and margin.
You will partner with WFM, QA, and product teams to optimize staffing, training, and platform efficiency while maintaining high client satisfaction and operational health.
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