Business Intelligence Analyst - Federal Acquisition Service
Listed on 2026-08-23
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Business
Data Analyst, Business Systems & Technology Analysis -
IT/Tech
Data Analyst, Business Systems & Technology Analysis
Summary As a Business Intelligence Analyst, you will turn raw data into actionable insights to drive strategy by focusing on trends, creating dashboards, and optimizing business processes to improve customer relationship management.
Summary As a Business Intelligence Analyst, you will turn raw data into actionable insights to drive strategy by focusing on trends, creating dashboards, and optimizing business processes to improve customer relationship management.
Location of position: GSA, Federal Acquisition Service, Office of Business Optimization
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Learn more about this agency
DutiesThe duty location will be determined at the time of selection in one of the following locations:
Washington, DC;
Kansas City, MO;
Fort Worth, TX;
Lakewood, CO;
Tacoma, WA;
Atlanta, GA;
New York, NY;
Boston, MA;
San Francisco, CA;
Philadelphia, PA;
Chicago, IL;
Norfolk, VA;
Tampa, FL;
Houston, TX;
San Antonio, TX; and/or Orlando, FL.
The Office of Business Optimization, or Optimize, serves as the “dot connector” converting the Federal Acquisition Service vision into an operational reality to drive acquisition excellence. Our office is dedicated to enterprise-wide excellence in operations, proactive customer engagement, and cultivating a top-tier workforce.
Optimize is responsible for strategy development, procedure optimization, supply chain risk management, and data analytics to inform smart business decisions.
You will be responsible for the following duties- Turning raw data into actionable insights to drive strategy, focusing on trends, creating dashboards, and optimizing business processes to improve customer relationship management.
- Leading the expansion of Customer Relationship Management System (CRM) and Cloud business intelligence (BI) capabilities through the use of acquisition data within the Federal Acquisition Service (FAS) organization providing documentation and supporting a continuous cycle for obtaining feedback for enhancements and application improvement.
- Working with Federal Acquisition Service (FAS) business units and portfolios to define and document requirements; gathering, developing, and writing user stories that support business requirements; supporting and assisting with prioritization of tasks within the Change Control Board (CCB) and help maintain the requirements backlog for sprint releases.
- Preparing and conducting briefings for higher level management to explain the impact of business decisions, providing recommendations, viable solutions, or action plans, and proposing guidance and direction for implementation of recommendations.
- Creating, updating, and maintaining project documents including: business requirements, functional and non-functional requirements, functional design, data mapping, and report specifications.
Conditions of employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Meet all eligibility criteria within 30 days of the closing date
- Meet time-in-grade within 30 days of the closing date, if applicable
- Register with Selective Service if you are a male born after 12/31/1959
- Direct Deposit of salary check to financial organization required.
If selected, you must meet the following conditions:
- Current or Former Political Appointees:
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. - Serve a one year probationary period, if required.
- Undergo and pass a background investigation (Tier 2 investigation level).
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
To evaluate your qualifications,…
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