Executive Assistant

Deck Armor Inc. | Tampa, FL | Full-Time, In-Person | $50,000 to $65,000/year

Deck Armor installs custom granulized rubber marine flooring for boats, docks, and waterfront platforms. We are moving to a headquarters model and growing a national franchise network, with locations already open across several states.

Our CEO is now spending most of his time selling franchise locations. This role exists to make that possible.

You will work directly alongside him, running the calendar and the paperwork a franchise sale requires from first call to signed agreement to open location. When a prospect books a call, you set it up. When they fly in to see the shop, you plan the visit. When documents go out, you track every deadline that follows. When it is time to sign, you make sure nothing is missing.

When payment is due, you make sure it arrives.

You will not be starting from scratch. We have processes and systems already in place, including a CRM that runs our location applications and onboarding, so you will step into a working setup rather than build one from nothing. As we grow, you will help make it better.

If you have ever kept an executive organized and moved deals through a pipeline without being asked twice, this is that job, at a company small enough that what you build will matter.

Support the CEO. Own his calendar and protect his selling time. Schedule and confirm prospect calls, discovery calls, and webinars. Prepare him before each call with what he needs and capture what came out of it after. Track his commitments and follow up until they are closed. Handle travel and day-to-day logistics.

Work alongside the CEO on the franchise sales pipeline. Send the introductions, information requests, scheduling emails, and follow-ups. Keep every prospect moving so no one goes cold. Maintain our CRM so location applications and the pipeline stay accurate at any moment. Review the pipeline with him weekly, flag what needs his attention, and handle what does not.

Own the document and signing timeline. Send required franchise documents, log delivery dates, and track the waiting periods and deadlines that follow. Prepare agreements for signature, chase missing signatures and paperwork before they hold up a closing, and keep a clean file on every deal. Give the CEO advance warning on every date that matters.

Make sure we get paid. Invoice franchise fees and confirm payment lands in full and on time. Track deposits, balances, and payment schedules. Collect monthly fees, material orders, and minimum purchases from each location. Follow up on anything past due, and keep an eye on account balances so recurring obligations are always covered. This is not a bookkeeping job; our books and payroll are handled elsewhere.

Host prospects, coordinate training, and run events. Plan shop visits and discovery days from arrival to departure. Coordinate meetups and events, including the details that make people feel taken care of. Schedule training classes, confirm attendees, prepare materials, handle travel logistics, and track who has completed training before a location opens. Help plan and staff our presence at boat shows and industry events, and plan the occasional company event.

Support our franchise locations. Be their first point of contact for everyday questions. Run new locations through our onboarding process and keep each one on track. Maintain the document library, work with our marketing team to keep the franchise portal current, and collect insurance certificates, signed agreements, and onboarding paperwork.

Help build the playbook. Work with the CEO to turn what we learn into written procedures, checklists, and templates as the franchise system develops, so the next location is easier than the last. Improve the systems already in place where you see a better way.

Keep us organized. Maintain a master calendar of renewals, deadlines, and insurance dates with advance warning, plus birthdays, work anniversaries, and franchise opening anniversaries so we actually acknowledge our people. Keep files findable in under a minute, track action items, pitch in on the occasional shop job when boats come through, and help with anything else we may need, because in a company this size the list changes every week.

• 2+ years supporting an executive, owner, or sales leader, or in a comparable administrative or operations role
• Excellent written communication; much of this job is email, and it represents our company
• Proven…